Loved being there. Great Hotel to make vacation. Very nice Staff they are all extremely nice. Fantastic Food. The rooms are well kept. It is right Next to the Beach. We had a fantastic view from our balcony (Paradise Feeling). Definitely will go back there! More

My friend and I have just returned from a week's stay at the Serrano Palace on a half board basis. Must say we were both enormously impressed with the hotel's cleanliness and service. The food was absolutely fantastic and all of the staff were were first class. We had our own rooms and they wre absolutely massive and cleaned daily.... More

WE booked direct with hotel and got adjoining rooms and half board for 5 nights in August 2010. Most majorcan hotels are 1 star below equivalent UK hotels so we were pleasantly surprised with the rooms. very large, great marble bathrooms with usual freebees. ok TV with some english channels, nice balcony with patial view of sea. Check in very... More

At best a good 3 star - no way is this hotel, badly needing refurbished, 5 star. The air conditioning hardly works, neither does the room fridge, no coffee making facilities and very average room cleaning. The rooms just feel dirty the whole time. On arrival you are dumped on the main road - no porter in sight - not... More

i loved it it was very clean many germans but the pool was beautiful it was the staff that made it great they were very helpful and friendly the food was expuisite.The entertainment was great we had a really nice time the view was lovely and lovely tourist attractions.I have already booked to go back and i cant wait.Not much... More

I have stayed at the Serrano Palace for many years and always thought it was a very good hotel. This year the hotel has just got better than ever. Since my last visit in 2007, there is a new hotel manager Tony and a new restraunt manager also called Tony, along with a wonderful chef from Italy called Alex who... More

my partner and i booked this hotel and got a great deal, reading reviews it said its was mostly germans and a german/dutch resort.on arriving we were shown to our room and there was alovely basket of fresh fruit for us and a little bottle of wine, we were not honeymooners, nor had we requested this. it was alovely suprise.... More

just come back from 5 days with my 16 year old daughter. cant quite put my finger on it but not the best hotel we have stayed in. 99.9% germans and not 5 star but clean and food good. the usual buffet meals. most of the staff very freindly . really close to the crowded but lovely little beach. after... More