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Prinsotel Alba

Calle de Sa Conillera s/n, 07660 Cala d'Or, Majorca Spain
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Traveller (893)
Dining (43)
Room & Suite (40)
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About

#16 of 46 hotels in Cala d'Or
Location
Cleanliness
Service
Value
Travellers' Choice
Set in the resort of Cala d’Or, this recently renovated holiday complex is set just a few steps away from the crystal-clear Mediterranean waters of Cala Gran.The property has been built in a typical Balearic style, providing an authentic Majorcan experience. Relax in the sunshine on a sun lounger before diving into the large outdoor swimming pool. You can also enjoy a cool drink beside the pool from the outdoor bar. Refreshing drinks are also available in the lounge bar.The property is surrounded by Cala d’Or – one of Majorca’s most popular seaside and water sports resorts. From here, you can easily enjoy all that this beautiful island has to offer. Exploring at your own pace is made easy by the reception’s car and bike rental service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Diving
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Game room
Hiking
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Spa
Massage
Solarium
Baggage storage
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Safe
Sofa
Kitchenette
Microwave
Flatscreen TV
Hair dryer
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Family
Languages Spoken
English, Spanish, Catalan, German
1,235Review188Q+A100Room tips

Reviews
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nwmeredith wrote a review Jan 2024
East Grinstead, United Kingdom138 contributions129 helpful votes
We came here at the very beginning of the school holidays- last week of July 2023 and the first week of August. We had booked a two bedroom suite room for myself, my husband and granddaughter(age 10) and two standard apartment for one of my daughter (19) and her boyfriend and the other apartment was for my 17 year old daughter and her friend. Our two bedroom suite was located right above the burger van near the pool and the view looked down on to the table and chairs next to it. The smell of the food was just too much and the loud noise from other guest dining so we moved and down graded to a standard room near reception as they did not have another apartment to give us. We booked on a bed and breakfast basis. The hotel was absolutely heaving during the day by the pool. It felt cramped and there was not enough shade for everybody, All sunbeds were taken by 6am if not earlier. We resorted to going to the beach everyday and even then we had to be there with towels before 7.30am as after that you could get no sunbeds there either. We have been to Cala Dor many times over the last two decades and in the Summer of 2023 the town was jam packed. You had to make dinner reservations in local restaurants as the popular restaurants were turning guests away. At breakfast there were really long queues for hot drinks. It was quite difficult to get a table for our large party and we often had to wait. The food at breakfast was nice enough but after two weeks it felt a chore to go. We went out very evening so did not have an evening meal there but the buffet did look nice. This hotel is really for families with young children as they have a really good animation team that you could see interacted well with the little ones. The hotel reception staff were nice and polite. Housekeeping was hit and miss. I would not return here as it just was not suitable for my family and we have chosen to rent a villa in 2024 just up the road. The location is good for the beach and the walk into town and back is either uphill or downhill.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: If you want to be by the pool prepare yourself to get there by 6am to get a bed with shade.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Clio wrote a review Nov 2023
Comber, United Kingdom3 contributions1 helpful vote
Really loved our stay here. Apartments were cleaned daily. Bed was amazingly comfortable. We had one of the 'L' shaped sofa beds and it was really comfy too. Although we were self catering, there weren't really the facilities in the room to do much cooking. Also there was no cupboard space to store anything that you bought. Another issue was the sunbed situation. If you wanted one with a parasol you had to be down very early. Of course this meant lots of reserved sunbeds that sat unused for most of the day. It was only in our last couple of days that we noticed the lifeguards putting warning stickers on some of these and removing the towels after they had been unoccupied for 30 mins. The entertainment team were amazing. They worked so hard. However, the daily long water polo matches followed by aquamat meant there were long periods of time during the afternoon that the pool wasn't really usable. The food at the cafe and the food truck was really lovely and reasonably priced. I would stay again just for the club sandwich! Really central location too. 2 mins to Cala Gran beach and 10 mins to the main restaurant area. Walking in the other direction there is another area with a good selection of restaurants and shops and amusements for children. Cala d'Or is a lovely town. Very family orientated with lots of beautiful restaurants. I will definitely stay at Prinsotel Alba on my next visit.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rachel G wrote a review Nov 2023
7 contributions
We booked a suite so the children had their own room. We loved the hotel, Bedrooms and Food. The gardens are kept to a very high standard and the pool is cleaned each morning. Perfect location to the beach ( 3 minute walk). We would go back for sure.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Thais Lee wrote a review Oct 2023
Porto, Portugal1 contribution
The hotel was nice, room was big and clean. The breakfast was incredible with a lot of options. The location is great, near restaurants and a beautiful beach called Cala Esmeralda. We really enjoyed our stay.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prinsotel Hotels and Apartments, General Manager at Prinsotel Alba
Responded 30 Oct 2023
Dear Thais, We are very happy to know you had a great time at Prinsotel Alba, and you enjoyed our delicious breakfast prepared every day with fresh products for the kitchen team. We are glad that the location and hotel facilities were perfect for your Holiday. Thank you for your comments, to know our guests experiences it`s very important for us. We hope to see you again! Best Regards, Customer Care
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sheena M wrote a review Oct 2023
2 contributions
A beautiful bit of the world to visit.Love it lots of lovely walks and beaches to visit. The Cala D'or express and a visit to the marina is a must .I love all the different places to eat ,plenty of choice and as i am a vegetarian i had plenty of choice .Everyone was so friendly
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: It is a busy place but there is plenty of room for everyone
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prinsotel Hotels and Apartments, General Manager at Prinsotel Alba
Responded 27 Oct 2023
Dear Sheena, Thank you for you great review, we are very happy to know that you had a memorable time at Prinsotel Alba and we met your expectations. We are glad that the location a few steps from beautiful beaches and nice restaurants was perfect for your Holidays. We are glad that you loved our delicious Gastronomy prepared every day with fresh products. We hope to see you again soon! Best Regards, Customer Care
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeff Kirdeikis wrote a review Oct 2023
Squamish, Canada19 contributions2 helpful votes
+1
1. There are disgusting STAINS on EVERYTHING. Pee stains on the mattress, stains on the sheets, on the towels. Their linens are absolutely revolting. Even when they changed the linnen, the new linnen had MORE stains 2. Their partner restaurant Picco, gave me FOOD POISONING for four full days 3. The Wifi does not work in the room, only in the bedroom 4. Getting a single cup of coffee takes over 20 minutes in the morning. There is ONE person doing coffee, and the lineup is regularly 12+ people 5.Getting a drink at the bar, or getting a breakfast ommelete also takes forever as there’s only ONE person for the whole resort. Usually the same with the front reception as well. They are outrageously understaffed. It’s clear they are trying to cut costs. 6. It is unbearably noisy and crowded. Not only are kids screaming 24/7, but there is a different song playing and overlapping from each area of the resort. All the songs and kids screaming blend together to create one big mush of noise 7. Getting laundry done took FIVE DAYS. 8. The massage and spa booking system is a giant hassle and generally never available. 9. Breakfast is completely substandard and not good at all. Cereal choice is embarrassing, eggs are runny, and the bacon is totally soft, not cooked at all. 10) They sent me two feedback forms to fill in while I stayed there, I filled them both in, and didnt get a reply back on either. 11) Many times, they didnt even use sheets that fit, or put any covers on the pillows. Considering all the stains on everything, that stayed uncovered, this place is disgusting. Overall, top 3 worst hotels i’ve stayed at in my life
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prinsotel Hotels and Apartments, General Manager at Prinsotel Alba
Responded 28 Oct 2023
Dear Jeff, Thank you for taking the time to share a feedback about your recently stay at Prinsotel Alba. We're truly sorry to hear that your experience is not been as you expected, and we sincerely apologize for any inconveniences you encountered. Maybe your email was not right because we did reply the first questionnaire. We take all guest feedback seriously as it helps us identify areas that need improvement. Your concerns have been shared with our team, and we are working diligently to address them to ensure a more positive experience. Again we apologize and appreciate your feedback in order to rectify and offer a better service to our futures guests. Sincerly, Customer Care
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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othman t wrote a review Oct 2023
1 contribution
To be concise, next time i go to mallorca, I’ll go to Prinsotel Alba again. The staff, the food, the location, the apartment, it’s all didn’t suck…………………………………………………………………………………………………………………………………………….
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prinsotel Hotels and Apartments, General Manager at Prinsotel Alba
Responded 21 Oct 2023
Dear Othman, Thank you for your great comment! We are very happy to know we met your expectations and you had a great Holiday at Prinsotel ALba. We look forward your next visit soon! Best Regards, Customer Care
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sharon wrote a review Oct 2023
Altrincham, United Kingdom4 contributions4 helpful votes
The children’s entertainers are amazing! Children very happy We will return next year thank you! Lovely staff great for families. Third visit! Thank you Chim/Trinny and Hose For being patient and kind. Look forward to our next visit in 2024
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: Family hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prinsotel Hotels and Apartments, General Manager at Prinsotel Alba
Responded 16 Oct 2023
Dear Sharon, Thank you for your great comments, we apreciatte the time you take to write your experience. We are very happy to know that your third Holiday at Prinsotel Alba,was also memorable and great. We are glad that your family loved the animation activities. Receive greetings from Alba team, from Jim, Trinny and Jose, we look forward for the four visit! Best Regards, Customer Care
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lyndadag wrote a review Oct 2023
Manchester, United Kingdom15 contributions2 helpful votes
Great location,Buffet breakfast was really good and on till 10.30 so no rush. Apartment very clean but needed essential like a teatime, dish cloth, nothing at all to wipe down. Had to the kettles as both broke so used pan in the end. Bedroom was nice with a massive bed, big TV. Our view was blocked by big tree Block 5, so didn't really use the balcony. Great pool area, lots of sunbeds, pool bar, and food van. It's definitely a family hotel. Staff were really friendly and Apartment was wiped down daily and bed made if u wanted it. Lot's of clean towels. Be careful parking your car outside in the slim carpark, ours got knocked.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Take cleaning cloths, tea towel Ask for wineglass as none 9
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prinsotel Hotels and Apartments, General Manager at Prinsotel Alba
Responded 13 Oct 2023
Dear Lynda, We are very glad to know that you had a memorable Holiday at Prinsotel Alba and met your expectations, we apologize for any small inconvenience you encountered during your stay. We are proud that you received friendly and professional treatment from our staff. Thank you so much for your comments, to know our guests experience it`s very important for us, we apreciate your recomendations, we take every feedback seriously in order to offer a better service to our future clients. We hope to see you soon again! Best Regards, Customer Care
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elizabeth O wrote a review Oct 2023
Bridgend, United Kingdom15 contributions36 helpful votes
Staff were all helpful, grounds and pool beautiful, apartment was spacious, bed to die for!!! We did self catering so bought lots of fresh food to go in fridge, I did report that fridge was not cold enough, to my knowledge no one came to inspect, however 3 days before the end of our holiday my husband and I came down with severe tummy bugs, now I am not for one minute putting blame anywhere, but I do think you need to inspect the fridge in room 744, unfortunately that obviously spoilt our holiday, we are still recovering at home, but it could have been picked up anywhere!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prinsotel Hotels and Apartments, General Manager at Prinsotel Alba
Responded 6 Oct 2023
Dear Elizabeth, We are glad to know that overall you had a great Holidays at Prinsotel ALba, and you loved the hotel facilities. We truly sorry for the healh issues at the end, after reading your review, we investigated that the friedge was inspected and was working properly but because of the size of the minifriedge if there`s lots of food in it`s not going to cool well. Thank you for your comments, to know our guests experience it`s very important for us. We will apreciatte if you contact us, we will love to give you a discount for next reservation. We hope to have the oportunity to welcome you back and give you the experience that you deserve! Best Regards, Customer Care.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£58 - £210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prinsotel alba apartments manacor, prinsotel alba apartments hotel manacor
LOCATION
SpainBalearic IslandsMajorcaCala d'Or
NUMBER OF ROOMS
226
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PRINSOTEL ALBA - Updated 2024 Reviews (Cala d'Or, Spain)

Frequently Asked Questions about Prinsotel Alba
Which popular attractions are close to Prinsotel Alba?
Nearby attractions include Decades (0.2 miles), Cala Gran Cocktail Bar (0.2 miles), and Playa Cala Gran (0.1 miles).
What are some of the property amenities at Prinsotel Alba?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Prinsotel Alba?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Prinsotel Alba?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Prinsotel Alba?
Yes, free parking is available to guests.
What are some restaurants close to Prinsotel Alba?
Conveniently located restaurants include Kalypso Tutti Frutti, Indian Fusion Cala D'or, and The Little Tavern.
Are there opportunities to exercise at Prinsotel Alba?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Prinsotel Alba have airport transportation?
Yes, Prinsotel Alba offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Prinsotel Alba?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Prinsotel Alba?
The staff speaks multiple languages, including English, Spanish, German, and Catalan.
Are there any historical sites close to Prinsotel Alba?
Many travellers enjoy visiting Es Forti (0.5 miles) and Closos de can Gaià (3.2 miles).