This was my third time to stay here but my first time for about 5 years . I booked the Hawaii hotel even though I know the apartmens well because I was terrified to book the apts after reading the awful reviews here. whe we arrrived at te hotel they told us not too pleasantly I might ad - that... more

Hawaii Torrenova Apartments. I recommend these apartments as clean and friendly, with all the amenities of it's sister HOTEL.. Need I say more about Palma Nova where these apartments are situated, the resort and hotel are family orientated, and the holiday was full of fun. Pirates Adventure been twice unmissable, as was Marine land, and the beach is just out... more

if you are a family with young children dont bother with this hotel. its full of 18-30 noisy people who party all night long making lots of noise and trouble. i cant think of 1 good thing to say about this hotel it was a nightmare. more

Firstly this is the first time we have ever complained about accommodation after a holiday.This place is definitely not for famalies-if you have young children please stay clear.My wife and i went with our daughter,son-in-law and two year old grandson.This place is a mix of families and groups of young lads and girls and i'm afraid it doesn't work.Most of... more

As a teenager - first holiday away - with 18 of my friends we were told that these apartments in particular were for the younger groups as it was so close to the strip. We checked in and the rooms were brilliant all sea facing and we were all on the same floor. Also on that floor was an old... more

Stayed here with my husband and 2 daughters and i've never felt so intimidated in my life the place is full of 18 - 30 groups, some groups are as big as 40 guests in them, who's whole intent is to get drunk and cause as much mayhem as they can. They think it's ok to smash bottles beside the... more

Do not go to the Hawaii apartments in June or July with young children.We were there for 2 weeks from 23/6/09-7/7/09 and the noise from 3am to 8am was bad.There were groups of 18-30 age group roaring and shouting,jumping in the pool.Practically every morning there were families complaining about the noise.At 4pm one day one of these drunken louts through... more

this is our 4th year here.last 3 years fantastic.this year full of clubbers kept awake every night.meant to be for familys what a joke.thomas cook have a lot to answer for is they advertise it for familys.alot of broken bottles round pool and in pool.do not go here if you have kids place really going down hill which is a... more

This hotel was the worst i have ever stayed in. When we arrived at the reception we had to wait 2h on our room being ready which i didnt mind. we unpacked and put on our swimmimg stuff to go to the pool and on our way to back to our room 45mins later we returned to find that we... more