Having been a guest ofthe Luz for over 14 years standing sometimes visiting 3 times in one year we noticed the standards slipped, particularly the food, over 3 years ago and informed the hotel in the hope something would be done. Guests informed us they would not return and they have not as was proved this April when there were... more

Me and my parents stayed in this hotel when it first opened this year, for our 6th time, and we thoroughly enjoyed it. The changes that they've made are amazing, and what people need to realise is that is what we're paying the extra money for - a bit of luxury. The staff on reception were all helpful and spoke... more

This is a letter we have just sent to the hotel after our return from the luz, now trading under the "new" updated luz We have just returned from another holiday at the Marina Luz this being our 14 th holiday at his Hotel over the past years, sometimes spending 3 holidays a year at this hotel. We have always... more

Great location, OK hotel....we (myself and boyfriend) have just come back from a three day trip to Majorque. We found this hotel to be very well located (next to Can Pastillas seaside resort and facing the sea) The rooms were comfortable but the bed linen was not totally clean.... The staff was friendly and the sea view spectacular. Unfortunately the... more

we just came back from marina luz, spending 2 weeks there, well what can we say this hotel is fantastic. we have been there before and we knew what we was getting, i had asked for 2 sea view rooms and we got the pool view and the bay view it was so lovely, the best room we had ever... more

Just returned from 1 week in this exellent hotel. Bar staff were brilliant especially simon and nick who had only been there for two weeks, nothing was ever too much trouble, the chef was also new and the food was also brilliant with a great variety to suit everybody. This hotel had simpley furnished rooms but they were spotlessley clean... more

just got back from 6 nights at the marina luz hotel and what a lovely hotel this is we had a room on the second floor facing the back of the hotel were you get the sun late afternoon but no sea veiw that was the only minus point the food is excellent we will definitely go back there a... more

We booked 4 nights at this hotel and booked through the Thomson website. This hotel is featured in the Al A Carte brochure so we were expecting something a bit special. We were given a room at the back of the hotel on the first floor overlooking a run down villa. The room was very dark, had the worst view... more

This hotel should be a 4* for sure, the facilities are superb, the hotel is very clean and the standards are high throughout the hotel and it's staff. The food choice and quality was far better than we could have hoped for. Will definatly be returning to the luz again more