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All 34 Magalluf hotels »

HSM Torrenova Playa

3.0 of 5
Cale Torrenova 37, 07181 Magalluf, Majorca, Spain
Hotel amenities
Ranked #26 of 34 hotels in Magalluf
2.5 of 5 stars 88 Reviews
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88 reviews from our community

    Trip type
Traveller rating
    7
    28
    15
    13
    25
Date Rating
Joanne M
Belfast, United Kingdom
1 review
1 of 5 stars Reviewed 1 February 2012

Everything was terrible, boyfriend got stabbed whilst there, prostitutes pick pocketed me when we arrived back to our hotel after the first night... the hotel was a complete wreck, i've slept in alot of hotels in my day, and i wasnt expecting anything nice at all, just somewere to spend a couple of hours and a place to sleep... everything... More

Was this review helpful? Yes
HSM Customer Service, hsm customer service at HSM Torrenova Playa, responded to this review
8 February 2012

Dear Guests, Thank you for you comments. We are really sorry that our hotel was not liked you have expected. We will inform our quality department about all your suggestions. With kind regards, HSM Customer Service More

sue b
Bedford, United Kingdom
1 review
6 helpful votes
3 of 5 stars Reviewed 22 October 2011
6
people found this review helpful

I have recently returned from a weeks stay at the HSM Torrenova Playa, Magalluf. Although, we had a nice time in Magalluf itself, our apartment was very clean and had a daily maid service, but by today's standards with apartment was very, very basic, just a kettle, toaster, fridge and electric hob, that was unfortunately not working and had to... More

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HSM Customer Service, CUSTOMER SERVICE at HSM Torrenova Playa, responded to this review
24 October 2011

Dear Guests, Thank you for your comments. we will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel. With kind regards, HSM Customer Service More

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sophiebowness
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2 reviews
2 helpful votes
4 of 5 stars Reviewed 9 October 2011
2
people found this review helpful

i returned from my holiday in magaluf on 5/10/2011 i stayed there for a week with a friend. had no problems at all, the room was perfect for us and the view was amazing. great location 5 minute walk to the strip and if u cant hack the hill then get a taxi! the room was cleaned daily with clean... More

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HSM Customer Service, HSM CUSTOMER SERVICE at HSM Torrenova Playa, responded to this review
13 October 2011

Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our good service. See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More

2011ste2011
Nottingham, United Kingdom
2 reviews
12 helpful votes
4 of 5 stars Reviewed 2 October 2011
1
person found this review helpful

I would just like to say that i have just come back from staying here for a three night stay and had no problems at all.The staff were so pleasant and they sorted anything out if you needed help. The rooms were very clean and tidy and kept clean every day with clean towels everyday. The sea view was fantastic... More

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HSM Customer Service, HSM CUSTOMER SERVICE at HSM Torrenova Playa, responded to this review
4 October 2011

Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our good service. See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More

Ted S
Manchester UK
1 review
2 helpful votes
4 of 5 stars Reviewed 28 September 2011
2
people found this review helpful

Just arrived back last Monday 26th September having spent 3 nights here. There were 8 of us as part of a stag do. I must admit I was a little worried after reading some of the reviews on this site but fortunately the hotel was nowhere near as bad as I was anticipating. Staff: Always friendly even when we were... More

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HSM Customer Service, HSM CUSTOMER SERVICE at HSM Torrenova Playa, responded to this review
30 September 2011

Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our good service. See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More

mellor30
Manchester, United Kingdom
2 reviews
2 helpful votes
5 of 5 stars Reviewed 26 September 2011

I have just stayed here for 4 days with my friend. Were 2 girls who decided to go for a long weekend away to party. This hotel is brilliant for just that. We payed £30 for 3 nights and it was worth every pennie. It was basic but we payed £30. It was clean when we arrived and the cleaners... More

Was this review helpful? Yes
HSM Customer Service, CUSTOMER SERVICE at HSM Torrenova Playa, responded to this review
29 September 2011

Dear Guests, Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our good service. See you next time in Hoteles Saint Michel! With kind regards, Your HSM Customer Service More

bazzle86
Bradford, United Kingdom
Reviewer
3 reviews
5 helpful votes
1 of 5 stars Reviewed 25 September 2011
3
people found this review helpful

I stayed here with some friends in july 2011. i was shocked when i arrived to find our tiny dirty room which didn't even have proper beds for us to sleep on. rubbish smelly dirty sofa beds. the fridge was filthy and we could hardly even get our suitcases in our room. the only decent thing about this hotel is... More

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HSM Customer Service, CUSTOMER SERVICE at HSM Torrenova Playa, responded to this review
28 September 2011

Dear Guests, Thank you for you comments. We are really sorry that our hotel was not liked you have expected. We will inform our quality department. With kind regards, HSM Customer Service More

raybird200mph
Walton, United Kingdom
1 review
1 of 5 stars Reviewed 20 September 2011

First impressions very very dirty.Sheets were ripped,not clean,and the matresses,well you would not let your dog sleep on. The floors were very dirty,and i expect the cleaner was a blind person as when she left it was worse than before she came in. Look out onto the balcony,lovely view spoilt by all the cigarette ends and beer bottles lying on... More

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HSM Customer Service, HSM CUSTOMER SERVICE at HSM Torrenova Playa, responded to this review
23 September 2011

Dear Guests, Thank you for you comments. We are really sorry that our hotel was not liked you have expected. We will inform our quality department about all your suggestions. With kind regards, HSM Customer Service More

NATHAN7_8
NORTH WALES
Reviewer
4 reviews
3 helpful votes
2 of 5 stars Reviewed 19 September 2011

Dated but view was great, Dont go if you wanrt a quiet hol full of hens and stags very noisy, floors all dirty and pool very small The hill is a pain you have to down if you want to go to the beach happy house on beach great for food but the best is the Florida restaurant More

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HSM Customer Service, hsm customer service at HSM Torrenova Playa, responded to this review
22 September 2011

Dear Guests, Thank you for your comments. We are glad to know that you liked our good views. However, we will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel. With kind regards, HSM Customer Service More

Irene64-53
1 review
2 of 5 stars Reviewed 17 September 2011

Very basic, dated rooms. Linen and towels were disgusting stained and ripped. Broken tiles, patio door window cracked and grey tape duct across it. Bathroom stained tiles, bath and toilet, there was hair at the back of the sink when we arrived and was still there when we left. Location was ok at the top of cardiac hill above the... More

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HSM Torrenova Playa Also Known As

  • Hsm Torrenova Playa Magalluf
  • Hsm Torrenova Playa Hotel Magalluf
Address: Cale Torrenova 37, 07181 Magalluf, Majorca, Spain

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