Stayed at this Hotel after years of hearing how good it was. Found it very dissapointing, especially the food which was generally only warm and with very little variety. We found the staff (with only one exception) to be very unhelpfull and unfriendly. Fortunately got this late booking at a reasonable price, so I guess we got what we paid... more

2 week stay in mid-september, hotel was very clean, superb location, food good, staff friendly very relaxing. Highly recommend it,The only down side was the rush to put towels on the sun loungers, mainly the the old fogees, thankfully we prefer the beach. more

Booked with Thompsons for 7 days. Stayed at this hotel in 2008 and very spookily got exactly the same room number this year!! Good hotel, good food, very friendly staff. Agree with earlier review that the food could be hotter, but apart from that, plenty of choice. The location right on the beautiful Palma Nova beach is just perfect. We... more

Booked a week for two with Thompsons and got transferred to this hotel after our initial choice closed its season early, really glad they did. Most things about this hotel are 4 star, food is good (had better but had a bl**dy site worse) but could be a little hotter and the 'orange juice' at breakfast is to be avoided,... more

Stayed for a 3 night break in september. Best location in palma nova right on two white sandy beaches. When checked in realised room had proper double bed not the usual 2 beds pushed together.Great if couple, not if sharing with your mum! Reception changed us to the last available twin room with better view than previous room. Best to... more

Whether you rate this hotel will depend on what quality of hotel you've been used to previously. Having been to the Canaries alot over the past few years always staying in 4 star hotels there is no way that this hotel is of a similar standard. I would probably rate it as a decent 3 star. The best feature of... more

Good hotel , close to the beach. Insist on not having adjoining doors with your room as the noise comes straight thru. Hotel clean, food OK plenty of choice, didnt use bar or pool so cant comment . Overall for us enjoyable and ideally sited , quiet of hotel apart from noisy man next door and close range of Magalluf more

Just returned from our 9th annual visit to Santa Lucia Hotel in Palma Nova. We have always loved this hotel and found the location, cleanliness friendly staff and food first class. However this is a THOMPSONS only Hotel and we beleive THOMPSONS are ruining this once leading Hotel. You can pick faults with any accommodation if you are so minded,... more

Overall this is a very good 3 star hotel. The location of this hotel is second to none being situated literaly on a beautiful sandy beach. The hotel is located in a built up area with plenty of shops stretching in both directions though there was no noise to be heard at night time from our rooms which was good.... more