We booked this hotel expecting a chalet style hospitality, instead we got the opposite. This hotel combines unprofessionalism with poor and surly service. There is no one at the hotel at reception and they have a front door that does not open (has a broken lock). We got back after a day trip to Jungfrau and at night we could... more

We arrived at this hotel with our confirmation sheet and number in hand, but the staff informed us that no rooms were available. (This was just after noon, so it wasn't an issue of late arrival.) They were fairly rude and would not even allow us to use the restroom before we looked for another hotel. Truthfully, though, we didn't... more

Ferien im Berner Oberland sollten so sein. Die einfachen aber sauberen Zimmer mit Seeblick in einem Alten Berner Chalet, bringt... more