the staff were very helpful but the hotel set up and standard not good at all.
very cold rooms, poor food and generally weathered.
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- Ramada Cannock
- Cannock Ramada

the staff were very helpful but the hotel set up and standard not good at all.
very cold rooms, poor food and generally weathered.
More
Dear ManchesterMark,
Thank you for your review and kind comments about the team here at the Hotel. I have passed them on to the team and thank you on their behalf.
I am very sorry to hear about the cold room and poor food that you encountered during your stay with us.
If you would like to contact me at...
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Impressing looking hotel but does not deliver the goods. Bulbs not working, slow internet,poor tv channel choice, no tissues, bathroom needs a good clean. I have stayed a number of times and have thought it may get better, but not yet
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Dear RP62,
I am very sorry to hear about the problems that you encountered during your stay with us. I have looked into the room standards on the night of your stay to ensure that this kind of service is not repeated.
I have passed on your coments to the housekeeping department and along with retraining to help resove this...
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This hotel promises so much, and yet delivers almost nothing! We booked using Booking.com, and got a spectacularly cheap rate of £40 room only for a double room. We can now see why this hotel is forced to market itself so cheaply!
The hotel is conveniently placed adjacent to the T7 Junction of the M6 toll, so would make an...
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Dear Frequent_hotel_user
I am very sorry to hear about the problems that you encountered during your stay with us. I have looked into what happened on the night of your stay to ensure that this kind of service is not repeated.
If you would like to contact me at the hotel to discuss further any issues that you had please...
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I have stayed in this hotel on a regular basis for the last 4 years, once the Gem in Pritchards crown now nothing more than an up market Doss House whose staff get no dirfction from their management with regards to basic cleanliness from housekeepers to serving girls in the restaurant stinking of stale cigarettes. If you ever get a...
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Many thanks for taking the time to place your comments on this site. I am clearly very concerned to read this and have personally conducted a planned review of the service and accommodation last evening for action inorder that we can rapidly return to the 'jewel' status of old.
In order to fully understand in detail the issues you have...
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I arrived at the hotel and given my entry card for the room. On arriving in the room there was only 1 light working in the whole room. The only tv channels I could get were BBC 1 & 2, BBC News, Pick TV and ITV 2. There was no ITV 1, and when I asked the young man on...
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Many thanks for taking the time to post your comments here. Please accept my apologies for the breakdowns that you experienced.
I am able to update you on the TV situation and that I stayed last night and made a point of going through the channels to ensure they were working. I do appreciate that for the two weeks you...
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Difficult to fault our service at Ramada Birmingham North. From our initial booking back in May 2011, to the day after our party we found the staff, particularly Paul and Dawn to very professional, accomodating and a pleasure to deal with.
The Sky Room can be a little cramped, particularly with the ninety guests we invited, but the room is...
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Dear Paul B
It was a pleasure to welcome you and your family back to the Ramada for the third time.
I'm very plaesed that "Dad" had a wonderful birthday celebration in our sky room. I will pass on your very kind comments to Dawn, Paul and the team.
The team and I look forward to welcoming you back for...
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i reserved online through ramada.com but didnt get a confirmation email. i phone prior to arrival who did not have the reservation. i emailed my confirmation as requested to rebook the room and on arrival they still had not booked a room.
room was Freezing!!! and no extra blankets/ duvets. The air con heater just blew out colder air even...
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Dear Eddie456
I am very sorry to hear about the problems that you encountered during your stay with us. I have looked into what happened on the night of your stay to ensure that this kind of service is not repeated.
If you would like to contact me at the hotel to discuss further any issues that you had please...
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We stayed on a Friday evening through a Groupon deal though for stays in January the hotel were doing deals of their own.
The staff were the stand out feature with friendly efficient service.
The rooms are clean and comfortable though the catering side was a little disappointing. We had a voucher for a bottle of wine and the brasserie...
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Dear Pawhouse Boy
Thank you for your review and kind comments about the porridge and the friendly staff you meet during your stay.
I have informed the Head Chef about the bacon on the breakfast buffet, he thanks you for the feedback to resolve any such issues.
If you would like to contact me at the hotel to discuss further...
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Stayed on a groupon offer where free bottle of wine and breakfast is included in a 'deluxe' room. The hotel staff were not attentive when we checked in, ignoring us for some time. The room was freezing cold when we got in and the bed was not comfortable at all, we were given one towel between the two of us...
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Dear Gary J
I am very sorry to hear about the problems that you encountered during your stay with us. I have looked into what happened on the night of your stay to ensure that this kind of service is not repeated.
If you would like to contact me at the hotel to discuss further any issues that you had...
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Stayed here on business. Good location and good soundproofing , useful due to proximity to roads. Comfortable room, and good ameneties.. Comfy bed, and quiet room. Very nce breakfast.
Thoroughly recommended
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Dear docbob 2596
Thank you for your review and kind comments about the quiet comfortable rooms and your recommendation.
I have informed the Head Chef about the breakfast and he thanks you for the feedback.
If you would like to contact me at the hotel to discuss further booking for yourself, please do not hesitate on 01543 461 361
Kind...
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