Stayed for a weekend to attend a party. Firstly it should be noted that this hotel is in the middle of an industrial estate so there is no view or atmosphere for that matter. The second major issue is the staff. Apart from one girl, they were all appallingly mannered. On the night of the party, the most poorly stocked... more

MUTTON DRESSED UP AS LAMB You choose a hotel with a pool for the kids then find when you get there they are barred from the pool at times they most need. Duty Manager rude and indifferent and un moving If you must stay there recomend you eat out at nearby pubs ( The Battleaxes ) for example more

Arrived at hotel, receptionist spoke very poor English. They put us in a disabled room (We are 2 healthy tall people). No one at the desk informed us about, placing the room key in a slot by the door, room was in total darkness, my wife saw a cord over the bed, thought it was the light switch, it was... more

I live hear Village hotel and went there with a friend for a pub lunch..what a disappointment..had to wait ages for order, flies everywhere, nachos had was just a plate of nacho chips with a little cheese and few jalapenos sprinkled on top...menu doen't really cater for veggies..spent nearly £30 on crap Will not be using again!!! more

Stayed one night and this Village was quite different to any other Village Hotel I have stayed in before. Very new and modern feel. Still the same Verve Grill and Victory Pub, didnt use either only for Breakfast, which was fresh and hot. We stayed in a Superior Room, although this was very nce I couldn't justify the extra £20... more

Stayed here when going to see York City at Wembley - great hotel in a good location. Booked a leisure break and ate in the hotel on both nights. Food was excellent and service efficient and friendly. Rooms clean and modern. Leisure facilities were great - for adults and children. Hotel staff were professional and efficient (we couldn't get the... more

We were given a night at this hotel dinner, bed and breakfast, from our children to help us celebrate our 40th wedding anniversary, and we did. It's a lovely new hotel, very modern. We had a superior room overlooking the car park, (had it of been on the other side it might of been noisy from the busy road) it... more

Computer says no. Customer service was clearly an optional extra not included in my hotel rate. I checked in and asked if the meal we'd booked for the evening was all fine. The receptionist didn't know because they don't speak to the restaurant. When we went to the restaurant they complained that we were supposed to pre-order our food because... more

Where to start? This is a new hotel with a leisure center attached which is very nice. Great swimming pool and gym. Then hotel is on an industrial estate so nothing around it at all and is fairly remote, it is designed to be a modern hotel, done in dark colours which looks quite appealing but lacks functionality. It is... more