The lake setting and the hotel website was appealing enough to prefer this hotel against the Premier Inn which was not far away - how wrong we were !!! This hotel turned out to be more of a Hostel judging by the clientele we saw, and having booked a more expensive room with lakeside view we were shocked at the... More

Stayed at the Hotel for the Dolls House Miniature Fair that was being held there. Staff excellant, service exccellant, Room very clean and homely, Lakes and views excellant, Food very good. Anyone who would want a wedding, Birthday or Function cant go wrong in using this hoitel as a Venue, Breakfast freshly cooked and superb, choice of Brekfast,Lunch and evening... More

We stayed here last week for two nights and frankly I couldn't have stood it for any longer. It is an appalling hotel. OK... faults... EXTREMELY noisy. It doesn't help that our room had a door through into the room next door. Well I suppose that would be alright if I fancied a swingers night but that's not my thing.... More

I am a well travelled person, and would consider this the worst hotel experience in my life time. It is a family run business with very poor standards of accommodation and management. This was my second stay, it is a music banquet confronce venue with no sound proofing. Also a stop of for Europe and the rest of the UK,... More

Once we got the correct room sorted out, we were pleasantly surprised with the quality of the room (if a bit dated) and the cleanliness throughout. Really good nights sleep and better than average meal - at a very fair price - on our arrival. Overall, good value for money. Will use again if we journey down to Kent. More

The Reception Staff did not have a clue, The food was overated & over priced.£2 FOR A CUP OF TEA.There was an Awful Din Between 4am & 5-30am, ContInued slaming of doors on the 2nd Floor A 60+ year old drunk outside our window at 5-30am,l Security was a shambles,Torn Wallpaper in room 35, we were moved from Room 65... More

After reading such bad reviews, I could only imagine the worse, Went to an Abba tribute Christmas meal with work colleagues and a few of us stayed over. Our rooms were large clean a bit dated with furniture,but the bedding was fresh and it was all acceptable, remember you get what you pay for and the food was average although... More

Unprepossessing from the exterior. Room was excellent. Large and well furnished albeit with typical hotel furniture -- but after all it is a hotel. Breakfast was good. Had a snack in the bar which was better than I expected. I can imagine that on the nights when they have the disco and Tribute Bands in it might not seem so... More

This was by far the worst place I've ever been. We went for a function and had a four course set meal. We were served packet minestrone soup, prawn cocktail (without the prawns). Then the coup de gras roast beef. Um roast beef from a microwave. Dreadful. The evening was a success because of our host but then after a... More