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Best Western Cumberland Hotel

St Johns Road Harrow HA1 2EF England
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Ideal hotel catering for business and leisure travelers. Onsite amenities include a gym, conference/banqueting facilities, restaurant, bar, lounge... Ideal hotel catering for business and leisure travelers. Onsite amenities include a gym, conference/banqueting facilities, restaurant, bar, lounge and free car parking. London’s safest borough boasts golf, high-street shopping, and adorned in history and urban landscape. Underground and national rail links 800m walk taking you to Wembley, Heathrow, 15 minutes to Central London. Enjoy London with a point of difference more » « less
No Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Not Allowed Restaurant No Room Service No Swimming Pool
Check Rates and Availability: £79 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 2.5 of 5 stars Based on 27 traveller reviews
  • What to Expect:
    • 2 based on 21 reviews Rooms
    • 3 based on 20 reviews Service
    • 2.5 based on 21 reviews Value
    • 3 based on 21 reviews Cleanliness
    • 3.5 based on 1 review Dining

Reviews of Best Western Cumberland Hotel

( 1-10 of 27 )
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2 of 5 stars
Bristol, UK
1 Oct 2008

Not good, small dirty single room on 3rd floor at back of hotel over kitchens and aircon units, paint peeling off ceiling, bed spongy, truly horrid. Moved to another room, the same but without the peeling paint with the addition of some small curly hairs on the bathroom floor. You have been warned. The Burj al Arab it isnt. more

20 Sep 2008

After dragging my suitcase through a labyrinth of corridors I could find reception. Provided credit card details to cover sundries as the room was paid in advance by third party website. I then had to lug suitcase, suitcarrier and laptop up 3 flights of stairs and through narrow corridors. By this time i was throughly exhausted and in need of... more

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1 of 5 stars
Manchester England
18 Sep 2008

Despite written request for a non smoking room, I dragged my case accross the car park to find a stinking smoker's room. On return to reception the man on the desk informed me that "we don't guarantee non smoking rooms!" This fact is not mentioned on the website. He gave me another room, up three flights of stairs, with case,... more

25 Aug 2008

On two consecutive days they forgot to deliver breakfast to my room, even though I filled out the request card the evening before. One time may be understandable, but after I reported it to the hotel manager I was shocked the same lack of breakfast delivery occurred the second day as well. What a bunch of incompetents! Service at this... more

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3 of 5 stars
Barnsley, South Yorkshire
19 Jun 2008

Stayed at this hotel for 2 nights whilst attending a West End show in London. No problems with check in, staff that welcomed were very well mannered and answered any questions. The room that we stayed in was in a block seperate to the main hotel, and located via a brief walk across the car part at the rear of... more

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2 of 5 stars
Liverpool
22 May 2008

Reception and staff - Reception is nice, clean, modern and airy. Staff friendly and helpful throughout whole stay. Rooms - Oh dear indeed. After the trek to find the room through dingy looking and dodgy smelling corridors i found my room. Room was kept clean but in serious need of an update. Greeted with horrible smell like stale sweat and... more

29 Apr 2008

I stayed 3 days / 2 nights in this hotel. The location is very convenient due to the bus station and subway very close to the hotel - the rate was cheap if we compare to the city center. It is a 3*, the rooms and bathroom are spacious, all facilities are available in the room. The breakfast is really... more

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2 of 5 stars
Sutton Coldfield, Birmingham.
4 Apr 2008
1/1 found this review helpful

We booked a family room for 5 people, to stay from friday through to sunday through the Best Western main telephone number.They confirmed we would be staying in a family room with 1 double bed and 3 single beds at £113 per night. Upon arrival when checking in we were told that their family room only sleeps 4 they do... more

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1 of 5 stars
Hayes, United Kingdom
30 Mar 2008
1/1 found this review helpful

Wasnt planning on staying as i live local, but was on a night out and wanted to have a drink and not drive so i walked in to see if they had a room. looking at the lobby i thought to myself ahhh very nice marbel floor bright clean. The greeting: the receptionist looked at me as if i were... more

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2 of 5 stars
cork ireland
13 Mar 2008
1/1 found this review helpful

I recently stayed in a broom closet of a single room at this 3 star hotel.Hotel seriously needs a major renovation of areas beyond the reception area,as everywhere including rooms and corridors hallways etc are tatty in the extreme.Reception staff were rude on check in,and surly on checkout,attempting to charge extra £100 for prepaid b&b booked on Best Western website. more

Reviews of Best Western Cumberland Hotel

( 1-10 of 27 )
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Best Western Cumberland Hotel Also Known As

Address: St Johns Road, Harrow HA1 2EF, England