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Premier Inn Horsham

57 North Street, Horsham RH12 1RB, England
Hotel amenities
Premier Inn Horsham
Ranked #1 of 3 hotels in Horsham
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116 reviews from our community

    Trip type
Traveller rating
    46
    50
    11
    6
    3
Date Rating
Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 20 May 2013 NEW

The hotel staff were very welcoming and helpful. The hotel was well placed for the railway station and the town. The room was well appointed, clean and comfortable. Breakfast in the attached Beefeater Inn was very reasonable and adequate for my needs. I was really happy with my stay.

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Review collected in partnership with premierinn.com

Manchester, United Kingdom
2 reviews
2 of 5 stars Reviewed 19 May 2013 NEW

We stayed 3 nights in the Premier Inn and yes its jaded and could do with a make over but you get what you pay for. It is cheep and cheerful the Beefeater is a typical chain restaurant serving the normal off sight prepared food. The first morning we ate the awful all you can eat breakfast my tip is... More

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Kirkwall, United Kingdom
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 13 May 2013

We stayed here as part of a group. Firstly our room was like trying to sleep in a blast furnace, the wall thermostat didn't even work. We spoke to the duty manager who was nice enough and told us to use the fans provided. We did but after a while the hot air in room just circulated. We had the... More

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WhitbreadHotels, Online Customer Service at Premier Inn Horsham, responded to this review
17 May 2013

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up... More

England
2 reviews
1 of 5 stars Reviewed 13 May 2013

This tired Premier Inn is very badly let down by its restaurant next door. Stayed at Premier Inn Horsham last Friday 26/4/13. Premier Inn clean, servicable but TIRED. However, across the car park and within a 2 minute walking distance is the Beefeater - The Station, Horsham - where I had the unfortunate experience of dining, a disgusting, dirty restaurant... More

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WhitbreadHotels, Online Customer Service at Premier Inn Horsham, responded to this review
21 May 2013

Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com... More

Swindon
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

We stayed here for three nights as we were attending a wedding in Horsham. The hotel is very convenient for the town centre which can be reached by a 10 minute walk through the park. The railway station is just across the road. Ample parking is behind the hotel. Our room was very clean and quiet. The staff on Reception... More

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Southampton, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 7 May 2013

I am in the process of writing a letter to PI Head Office after my latest stay at their Horsham hotel. Sadly it seems that standards are slipping both in this PI and in the restaurant next door, the latter always having been a bit hit and miss but really poor this time. Shabby carpet in bedroom, peeling plaster in... More

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Braunton, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 May 2013

Stayed here while in Horsham for a funeral.Must say after 7 hours of travelling,it was really nice to receive a freindly smile and warm welcome from the staff.The location is great just across the road from the station,dont worry you cant hear the trains.The room was spacious,bed was good,and shower fine as well.We ate at the Beefeater next door on... More

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Kettering, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 May 2013

The rooms at the Premier Inn, Horsham, are as you tend to get at any Premier Inn, usual basic, clean, comfortable accommodation, however the attached Beefeater pub is a disaster zone, particularly the breakfast service. Due to travelling with family and arriving early evening, for convenience we paid for the meal deal package, so as this is part of the... More

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WhitbreadHotels, Online Customer Service at Premier Inn Horsham, responded to this review
9 May 2013

Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please email your booking details including your reservation number to talktous@premierinn.com and... More

Dublin
Top Contributor
115 reviews 115 reviews
63 hotel reviews
Reviews in 66 cities Reviews in 66 cities
161 helpful votes 161 helpful votes
1 of 5 stars Reviewed 1 May 2013

Arrived, tired and hungry, at 9.30 in the evening, with my reservation confirmation in hand. Only to be told that my reservation had been cancelled - and they were full. No room at this Premier Inn for me! The receptionist sorted out an alternative. Next thing I get a notification that I'm being charged for a No Show! I explained... More

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WhitbreadHotels, Online Customer Service at Premier Inn Horsham, responded to this review
9 May 2013

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of service and I sincerely apologise that on this occasion we have failed to achieve this. Please email your booking details to talktous@premierinn.com and we will ensure this is followed up with the Management Team.... More

Preston, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 May 2013

We have stayed here several times in the past and everything has been fine. This time the bathroom had a piece of hardboard fixed to the bottom of the door presumably to hid some damage and was in need of refurbishment. We had already unpacked when we saw it so it would have meant alot of upheaval if we had... More

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WhitbreadHotels, Online Customer Service at Premier Inn Horsham, responded to this review
9 May 2013

Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and I am sorry that on this occasion we failed to provide this. Please be assured that at we take all feedback seriously and we would like the opportunity to investigate these issues further. Please email your booking details including your reservation... More

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Additional Information about Premier Inn Horsham

Also Known As:
Premier Inn Horsham Hotel Horsham
Premier Inn Horsham Hotel
Premier Inn West Sussex
Premier Inn Horsham West Sussex
Address: 57 North Street, Horsham RH12 1RB, England
Region: United Kingdom > England > South East England > West Sussex > Horsham
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Horsham
Price Range: £
Official Description (provided by the hotel):
Horsham Premier Inn is located opposite Horsham train station with regular trains to London. It is less than a 10-minute walk from the town centre and close to restaurants, bars, shops, a cinema and bowling alley and a sports centre. There is a large free car park for guests and an on-site Beefeater restaurant. ... more   less 
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Premier Inn Horsham
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