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Cielo Mar


Avenida Montemar 84, Aguadilla 00603, Puerto Rico

Reviews you can trust

50% Recommend
3.0 of 5 stars 35 reviews
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3 of 5 stars
Hartford, CT
23 Nov 2009 | Trip type: Family

We stayed here just one night before leaving Puerto Rico. The staff was helpful and pleasant. The view of the ocean was beautiful. The pools were clean and fun! The shuttle to the airport was on time. The only negative comment would be that I think they were doing some renovations to the kitchen so the food service was a... more

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1 of 5 stars
apo aa
21 Nov 2009 | Trip type: Couples

we were researching this place to possibly host our wedding and reception. they were rude and unfriendly, even to my fiance who is a local! (i thought maybe the reviews for the emplyees' manners was because of typical american attitudes). nothing about their establishment makes up for the treatment they give. more

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2 of 5 stars
Houston, TX
21 Sep 2009 | Trip type: Couples

Ugh.. Everything said in other TA reviews is dead-on. The entrance grounds are nice, so we were hopeful as we drove in. My husband booked this night stay before I had a chance to read the reviews or we would not have stayed here. The photos on their web-site are obviously photo-shopped. For example, the “whale slide” has peeling paint... more

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2 of 5 stars
usa
21 Aug 2009 | Trip type: Couples

The view is great, no question there. The food is not so good and the service is awful. Their is no communication among the staff. Our hot water handle came off (luckily after we turned the water off) and they did not fix it. We left the room open for them all day and when we asked them about it... more

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1 of 5 stars
Puerto Rico
10 Aug 2009 | Trip type: Family

Poor general maintenance, Poorly trained employees, except for front desk the rest of employees seems to be not compromised with your stay. Dirty rooms. Restaurant - does not has soda's, doesn't has deserts. Expend your money somewhere else more

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3 of 5 stars
New Jersey
22 Jan 2009
0/1 found this review helpful

Originally I was disappointed with the appearance of the room that was given to me. I would rate it a 1. The so called queen size bed is a full size here in the States. The bathroom was tiny, just a shower, toilet ran all night and the sink was clogged (room 407). I've posted pics of the first room.... more

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2 of 5 stars
puerto rico
22 Jan 2009 | Trip type: Couples
1/1 found this review helpful

first i did not have wifi in my room or in the lobby, the rest. is expensive breakefast and diner was about $100 for too. the a/c had a leek and cable tv was about 15 cannels. its not a hotel its a motel more

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1 of 5 stars
new york
17 Dec 2008 | Trip type: Couples
2/2 found this review helpful

The hotels website does not reflect the real condition of this rundown facility whatsoever. They claimed to have great "Romantic Packages" which was far from the truth. When we arrived, they did not have the ocean view room we requested and we were put in a temporary room in the meantime which was a rundown room with a broken shower... more

Horrible
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1 of 5 stars
San Juan
12 Nov 2008 | Trip type: Family
2/2 found this review helpful

The view is without a doubt breathtaking. And that's also without a doubt the only good thing about this place. From the disappointing and unwelcoming staff, the lack of maintenance, smelly rooms (and not good flowery smell), torn fridge in the room to the vase of old dirty water and dead flowers at the Front Desk this whole experience was... more

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1 of 5 stars
puerto rico
30 Jun 2008 | Trip type: Couples
2/2 found this review helpful

We just came back from our honeymoon. The problems started the moment we arrived (it was also a problem to find the place)..The hotel manager was very unfriendly. The room was unpleasant for honeymooners. They told us we had an ocean view, which was the view of a non romantic commercial pier that could be seen from our tiny balcony.... more

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Cielo Mar Also Known As

  • Cielo Mar Hotel
  • Cielo Mar Aguadilla
Address: Avenida Montemar 84, Aguadilla 00603, Puerto Rico
Aguadilla hotels Cielo Mar
3.0/5.0
35