4 years ago I had a wonderful time al the hotel, so I decided to make a reservation. What a bad choice ... The room was dirty, the bathroom was moldy, the fridge was falling apart. the wallways were dark and dirty. The only good a found was the bartender an old and gentle man. Could only stay for an... More

This place is dirty, bad service, no customer service at all. Rooms are a nightmare. DIRT everywhere... Puerto Rico have great hotels in this area like Marriott, Rincon of the Seas, Holliday Inn and casino, and many great hotels to stay. Don't waste your money and vacations in this place. We made check in at 10pm and made the check... More

My husband mothersday gift and it wasn't that bad... After i read all the other review i was going to freakout... but everything was good, not excelent but it wasn,t bad at all... pool nice, very clean the food was too expensive so we had to go outside to eat but average it was good!!

This is a few months late but i just have to share this experience. The location of this "hotel" is horrible, its hidden and does not have much life to it. Upon arrival the front desk agent was not helpfull at all. My husband and i wanted a nice getaway so we opt for the ocean view...What ocean view???? They... More

After reading some reviews about this hotel I was just about to cancel. I went with my 2 kids my sister and my neice which is 3 years old. Check in was great, I am sorry about not getting the names of the employees but atleast the lady who checked us in was very nice, she asked me the ages... More

This was my first trip to Aguadilla, and I like it so much and so peaceful the hotel and relaxing did not want to leave, i am ready to go back again next year to cielo mar.also all the employees are very nice, from the front desk, the waiters at the restaurant fo the ladies that do the room and... More

The rooms are so small you cant even move inside. The A/C was leaking notify the maid she responded is a problem thay are awere off and smile. The curtain inside the room had fungus growing, it has never being wash or change probably since the hotel first open, it was that nasty. The free breakfast included was so bad... More

This property is very small, not much to do beside the view and swimming pool. There is only one restaurant, but the food was good and cheap. Rooms ok but definately not a hotel style. Would not visit again.

Average overall. Room was clean but very dated. A/C was great, refrigerator worked fine,13" tv, no shower nozzle, no hot water during the day. Main pool is very nice, spectacular for kids. Restaurant is good, nice cook and great service; average in prices. Location is great; car is a most. No beach hotel; great beaches nearby. We'll stay again.