The hotel just looks vast as you approach Scarborough Beach, but not necessarily in a good way. My first impression of the interior was set by the air con, which was on overdrive and the place was absolutely freezing. Though the staff were efficient and the bed in my room was really really comfortable, overall the place has no atmosphere... more

I have stayed here before and enjoyed my visit so I was fully aware of the short coming of the hotel. I will keep my information brief as will become clear.. The hotel has deteriorated and after the first day of my 7 day stay I found out why. I was out searching for other possible future places to stay... more

What a disappointment! We only stayed 2 nights to break up flights from Sydney to northern WA, thinking that it would be reasonably accessible to the airport. It wasn't - no shuttle and a $50+ taxi fare. First impression of room looked like it had survived - just!- a police raid. Sctratches, gouges, and a new steel insert in the... more

We stayed in a plaza club 'spa' room on the top (maybe 2nd top) level for the night of our wedding on the 4th of November. I booked ahead the room and advised of the midnight arrival, booked a cheese platter & champagne for our arrival. On our arrival to the hotel at 12.30am we were greeted by the check... more

Hotel is somewhat dated. We heard rumours that the hotel is closing sometime in 2008 to be converted into apartments and therefore little is being done to upgrade the hotel. Rooms were sufficient and comfortable. Fortunate to have a room with a good view. Internet access is dependent on room location as it is wireless. We had to sit in... more

Stayed overnight at the observation city as we had a function to attend. Check in was easy but when we got to the room it was pretty evident that maintenance was lacking. The hand basin was cracked and the bed was tired. Lovely views but the whole floor whistled if a balcony door was left ajar. Overall the hotel was... more

We stayed on two different floors during a 3 night stay. The 18th floor was really noisy due to the wind and it took us ages to fall asleep. For the next two nights we stayed on the 11th floor. This was much quieter. I was not happy with sex stains??? on the carpet beside the bed. The outside of... more

The hotel's own brochure rates itself as 4.5 stars, but 4 is definitely the maximum possible, and a generous rating at that. I stayed a week on a business trip, so didn't want or need to use any of the leisure facilities. But, as a relatively frequent visitor to Perth, this hotel would be low on my list of places... more

Much of the advertising refers to this as a 5 star hotel. The mangement admit is lost a star last year and, believe me, it could lose another this year. We anticipated a de-luxe stay in a 5 star resort hotel to conclude our extended stay in Aus/NZ. Hmmm...a sad disappointment. I could write in even more length and detail... more