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All 4 Reston hotels

Sheraton Reston Hotel

3.5 of 5
11810 Sunrise Valley Drive, Reston, VA 20191
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Ranked #4 of 4 hotels in Reston
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193 reviews from our community

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Traveller rating
    52
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Bonn
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 13 June 2013 NEW

Unfortunately, I had to return three times to front desk since the keys to my room didn't work! After those three failed attempts housekeeping let me into my room, but I still didn't have working keys to my room yet. The young man whom I checked in with at the front desk, however, assured me to send someone up to... More

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Seattle, Washington
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 June 2013

There is something that I like about the rooms here, nicely done warm and comfortable. Stayed this past week, noticed looking down on the roofs around the pool that are peeling and blistered, reminds me that this property is looking for some love. The toilet would run every 10 minutes or so as the water leaked out, and the TV... More

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See 2 more reviews by SeatravelerWA for Reston
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 May 2013 via mobile

I have been to so many hotel,this is worse. The bathroom is terrible, smells bad, no fan, and one light is broken. Also,My wife caught a bug on my cloth. Scare her to search the whole room. We went to bed 2 am. All the glasses are plastic, and you tell me this is 4 start hotel. Get out. I... More

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Taylor H, Guest Relations Manager at Sheraton Reston Hotel, responded to this review
23 May 2013

I would like to thank you for taking the time to provide us with such valuable feedback. We encourage feedback to make sure we are adapting to our guests needs. More

Travellers are raving about these Reston hotels

toronto
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 10 May 2013

My husband and I were put up in this hotel as a result of volunteering to reschedule our flight through United. Have to say we expected a bit more modern hotel and room considering it was paid for by United. Front desk staff was super friendly and the hotel is located close to the airport. Lobby is very worn looking... More

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Taylor H, Guest Relations Manager at Sheraton Reston Hotel, responded to this review
23 May 2013

Dear Skategeezer, I would like to thank you for taking the time to provide us with your feedback, we truly appreciate it. I am very glad that our staff was able to accommodate your needs and that you had a pleasurable dining experience. We have recently upgraded to brand new heating and air units in every single room; and we... More

Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 May 2013 via mobile

This hotel has definitely got their act together. They are most accommodating. I have zero complaints about the rooms and services provided. For a class act like this, I was a bit disappointed with their continental breakfast. And I was surprised to find that wifi isn't included in the pricey room. Most expensive price for wifi I've seen yet. Then... More

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Virginia
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 May 2013

Desk clerks were very helpful and accommodating. Room was spacious for the price, but bed was a little too firm or me. Quiet and clean. Free parking very close to main entrance. Close to shopping and restaurant.

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Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 May 2013

We pricelined it for an overnight layover. Now, we got an incredibly low price so there is no complaint there. The one thing we need to point out is that for hotwire/priceline users, we don't get the same rooms as the folks who book through other means. We were put in the "wing section" and could tell right away that... More

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Taylor H, Guest Relations Manager at Sheraton Reston Hotel, responded to this review
23 May 2013

Dear, burnaby6445, I would like to thank you for providing us with your valuable feedback. I am so sorry to learn of the quality of the room you stayed in while visiting the Sheraton Reston. We strive to deliver a positive and memorable experience to all of our guests. Our rooms our currently undergoing major updating to address some of... More

Philadelphia, Pennsylvania
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 May 2013

The Sheraton Reston is good hotel for business travelers needing to be in the northern Virginia west of Washington, DC area. It's clean and not very expensive and it's nice, well kept and stylish and it feels like a vacation space. Service was excellent and the host at the breakfast buffet was extremely courteous and helpful. The buffet is $18.00... More

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Taylor H, Guest Relations Manager at Sheraton Reston Hotel, responded to this review
23 May 2013

Dear Philliesfan097, I am glad to learn that you enjoyed your stay with us. We truly appreciate your feedback and cannot wait to welcome you back for your next meeting. We hope that your meeting was productive and successful. Our rooms will be even more stylish after the renovation this summer. More

Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 May 2013

I was concerned about the quality of this hotel based on previous reviews. Fortunately the hotel has been remodeled since the pictures posted a couple years ago. It also looks like it is already scheduled for another remodel soon based on the designer samples of flooring etc in the lobby. Rooms were large, clean, and well appointed! Service staff was... More

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Kansas City
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 30 April 2013 via mobile

Held a meeting with 75 people in the ballroom. Excellent sound in the room. The room was set up very nicely. They are doing a makeover of the hotel starting next month and that is good because hall carpets and furniture by meeting rooms are really dirty. The sleeping rooms are very clean and comfortable. I would stay again.

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Additional Information about Sheraton Reston Hotel

Also Known As:
Sheraton Reston
Reston Sheraton
Address: 11810 Sunrise Valley Drive, Reston, VA 20191
Phone Number:
Region: United States > Virginia > Fairfax County > Reston
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Reston
Price Range: £
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
In suburban Virginia, close to many large technology firms, the Sheraton is adjacent to a golf course and 1 mile from the shops and restaurants at Reston Town Center. Complimentary 24-hour airport transportation is provided every 30 minutes to and from Washington Dulles. Also, complimentary daily shuttle service is available within a 2-mile radius, 7 AM-10 PM (subject to availability). Lounge chairs and umbrella tables surround the seasonal outdoor pool, located in a landscaped courtyard. A self-serve business center and complimentary fitness center are accessible 24 hours. The hotel has 18 meeting/conference rooms. A computer station and Internet point are available; wireless Internet access is complimentary in the lobby area. Syrah restaurant offers American fare, the Cosmopolitan Lounge provides a bar menu and pool table, and a 24-hour sundry shop stocks Starbucks coffee and snacks. Dogs, 40 pounds or less, are allowed without surcharges. Complimentary for use during stay is the Sheraton red, white, and blue dog bed. Owners are provided with food, water bowls and temporary ID tags with hotel contact information. A pet waiver must be signed. ... more   less 
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