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The Hotel Roanoke and Conference Center, a Doubletree Hotel


Hotel class 4.0 of 5
110 Shenandoah Ave, Roanoke, VA 24016
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Reviews you can trust

77% Recommend
4.0 of 5 stars 83 reviews
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By trip type
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4 of 5 stars
richmond, va
2 Dec 2009 | Trip type: Couples New

This stately hotel has immense charm. We were attending a wedding and had a very nice room, everything was great except the area between the tub and the vanity, it was dirty and hairy. We called housekeeping and were told someone would come and clean it while we were out, this was about 5pm, when we returned after 11 the... more

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3 of 5 stars
New Jersey
1 Dec 2009 | Trip type: Solo travel New

The hotel is a very nice building. Looks like it is an historic location. Took a while to check in as they did not have many people at the desk. Everyone was nice though. When I got to my room there was a layer of dust on the bathroom vanity and the bedside tables. Not as obvious on the desk... more

Management response from
mquonce, public relations manager

Dear NoJLtravel, we apologize for the inconvenience of your stay. This is not acceptable by our standards and we have shared your review with our staff. We hope that you will visit again soon and let us make it up to you.

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5 of 5 stars
USA
30 Nov 2009 | Trip type: Business, Solo travel New

Delivered a presentation to a small business group and found the hotel staff to be incredibly helpful in every way. I even left my laptop power adapter after the conference and they were kind enough to mail it back to me at their own expense. I highly recommend The Hotel Roanoke. more

Management response from
mquonce, public relations manager

Dear devdiver, thank you for your review. We are always at your service at The Hotel Roanoe and Conference Center. Our guests are our number one priority always. I am glad we were to find and return your laptop power adapter. Please come back and visit when you get the chance. We hope to see you soon!

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4 of 5 stars
Charlottesville, VA
17 Nov 2009 | Trip type: Couples

Hotel and room were tastefully decorated - very elegant. Felt more like a boutique hotel (except for the large size). The walls were a bit thin - I could hear noise in the hallway late at night, but otherwise a very enjoyable experience. more

Management response from
mquonce, public relations manager

Dear Katiek347, we sincerely apologize for the noise heard late at night, we are taking measures to reduce hallway noise. We are glad you enjoyed your stay and hope you come again soon. There are a lot of great things happening in the Roanoke Valley and southwest Virginia!

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2 of 5 stars
NC
17 Nov 2009 | Trip type: Solo travel

Arrived and paid cash for my room.....was told room had not been cleaned yet and would only be a short wait. My debit card # was held in case of incidentals. Upon check out...I questioned the clerk to make sure my card had been taken off a hold status.....he assured me it had would not be a problem. A few... more

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5 of 5 stars
Wrightsville Beach, NC
6 Nov 2009 | Trip type: Business

I've been staying at the Hotel Roanoke, typically on business, for many years. I can't recall ever really having a terrible experience here, and this hotel remains my favorite and number choice when in the area. The hotel is both historic and has modern ammenities. As a DIamond HH member, I typically am offered an upgrade (I have two fabulous... more

Management response from
mquonce, public relations manager

Dear Swordfish, thank you for your review, we greatly appreciate the kind words and will share your review with our staff. We appreciate you loyalty and please let us know at anytime how we can improve on your stays. I do have one thing to suggest, and that is you try The Regency Room for dinner next time you're in...

It's Roanoke
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5 of 5 stars
Miami, Florida
1 Nov 2009 | Trip type: Couples

My wife and I decided to stop in Roanoke on our way back to Florida from our wedding/honeymoon in New York. I spoke with a classmate of mine from college who is from the Roanoke area and asked his opinion on hotels in the area. He highly recommended the Hotel Roanoke. I guess it was taken over by Doubletree not... more

Management response from
mquonce, public relations manager

Dear flyncoastal, congratulations on your marriage and honeymoon and thank you for stopping at The Hotel Roanoke on your way back to Florida. To clarify, we have been managed by Hilton Hotels as a Doubletree property since 1995. Before that we were closed for six years and from 1882-1989 we were owned by Norfolk and Western, now Norfolk and Southern....

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5 of 5 stars
VA
8 Oct 2009 | Trip type: Business
1/1 found this review helpful

A gorgeous, historic hotel located in downtown Roanoke. The recent room remodel freshened up and modernized the rooms, while the rest of the hotel remains beautiful. Luxe lobbies and seating areas are wonderful for visiting with friends rather than sitting in the room. The front portacul has a porch with rocking chairs where the fireworks from July 4th were easily... more

Management response from
mquonce, public relations manager

Dear Halfpintrn, thank you for the kind review, we are glad you enjoyed your stay and hope you come back and visit real soon. We apologize for the inconvenience experienced with the mini-fridge, that is not acceptable on our end and we will share this with our staff. We value your comments. Please let us know next time you visit.

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5 of 5 stars
Chino Hills, CA
8 Oct 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

This was my third stay here. It is very active as a conference center. It has a complimentary shuttle to the Roanoke Airport (trip takes about 15 minutes). The rooms that I have stayed in were all different. It seems that none of the rooms in this vast hotel complex are exactly the same. My rooms were clean and exquisitely... more

Management response from
mquonce, public relations manager

Dear 1DW1, thank you for your review. Being a historic hotel with many renovations over the years we do have many different room configurations, however we can assure travelers that all rooms were remodeled in 2008 and we are continuing to update the amenities and features in each guest room to assure guest satisfaction. We hope you can come back...

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4 of 5 stars
Maryland
8 Oct 2009

My husband and I took a weekend trip to Roanoke, Virginia. We stayed at the Hotel Roanoke. It was a beautiful hotel and gorgeous surroundings. The town itself was small and quaint - not a lot to do within the town but we went to some great restaurants. You just have to look for them! more

Management response from
mquonce, public relations manager

Dear Clarybergs, thank you for visiting the area and staying at The Hotel Roanoke. Please let us know the next time you are in town and we will certainly assist with insider's knowledge for finding something enjoyable to do, from the many hiking, biking and walking trails located in and around the Valley to the quaint shopping, new musuems and...

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The Hotel Roanoke and Conference Center, a Doubletree Hotel Also Known As

  • Hotel Roanoke Doubletree
Address: 110 Shenandoah Ave, Roanoke, VA 24016