The hotel was under construction and boy did it look it! No mention of this when reservations were made. The pool was closed , sign said for maintenance, the water looked like pea soup. The TV would not operate with the remote or the buttons on the side, in fact the only way to turn it off was to unplug... more

We booked this hotel from the road for one night during an extended road trip. What a pleasant surprise! We were greeted with chocolate chip cookies and vanilla cappucino (hot chocolate for the boys). The rooms were remodeled with a fresh modern decor and featured expansive use of granite both on the new bathroom vanity (with handy cubbies for cosmetic... more

This place seemed good, but upon arriving at 10PM with two small children, we found the place was being renovated. The whole hotel smelled of noxious paint, and our room was definitely not one that had been renovated yet. In my opinion they should have closed off the whole floor, the place stunk. I would make sure to get there... more

Due to an impending ice storm I needed to stay a little closer to work so I could make it there the next morning. All of the hotels around the Valley View Mall area are pretty much in the same class. The Best Western won out simply on the lowest price for the night. Small reception/check-in area but clean and... more

Nice, clean hotel. very convenient to shopping and dining. Convenient to interstate. Sterile inviroment, though. Good for a one night stay, but would not be my first choice for a prolonged stay. When traveling through Roanoke, I would stay there again. more

Stayed one night as part of our trip along the Blue Ridge Parkway. We use BW a lot on our travels and this was a typical BW establishment. Nothing stood out as being exceptionally out of the ordinary good or bad. Breakfast was good although we tend to shy away from the cooked ( we always eat too much in... more

We stayed at this hotel for three days and it was in a very good location. Walking distance to a mall and all the resturants a Walmart and Target close by and the airport. The rooms were clean and up to date. The breakfast was outstanding complete with sausage and gravy biscuits, omelets, hashbrowns, sausage all your breakfast favorites. I... more

As a hotel to provide a room with a bed for two nights this place was ok. The rooms was clean, the bed was comfortable enough, and overall it fit the bill, but there were a few problems. It is close to the airport and highway. There are plenty of restaurants and a big mall nearby. There is a good... more

This is a lovely hotel, represents good value, is attended by helpful and friendly staff and is well-located. However, although our reservation was for a non-smoking room only a smoking room was available to us - only fellow non-smokers could appreciate how uncomfortable this made our stay. We had to buy an air-freshener just to be able to sleep, and... more