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Holiday Inn Express Hotel & Suites Salem


Hotel class 2.5 of 5
991 Russell Drive, Salem, VA 24153
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Reviews you can trust

87% Recommend
4.0 of 5 stars 8 reviews
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2 of 5 stars
Ruckersville, VA
8 Dec 2009 | Trip type: Family

I originally booked the room thru Expedia.com, and then my credit card was not just charged through Expedia but also the hotel separately. After numerous phone calls back to the Holiday Inn Express in Salem, VA, who assured us that this would be resolved once the Manager was available, our latest phone call to Janice Windger was unprofessional, rude, and... more

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4 of 5 stars
Lookout Mountain, GA
13 Nov 2009 | Trip type: Business

The rooms were very clean and comfortable. Nice queen size beds, spacious room; however, the curtains were not black-out, so if parking lot lights disturb you, this is a problem. Also, when we arrived, the heat was not working - the front desk guy knew the right combination for it, so it was quickly resolved. Breakfast was lovely and in... more

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5 of 5 stars
Palmer, AK
10 Nov 2009

I was travelling with my daughter in August 2009 when we found this hotel while looking at colleges. When we returned to the area to look at Roanoke College again, we were very excited to stay at this property a second time. The view from the hotel is everything to love about the Roanoke valley. The staff are very helpful... more

Great stay
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5 of 5 stars
Charlotte NC
30 Oct 2009 | Trip type: Business, Solo travel

I was very pleased with my stay. This hotel is located a little out of town but still very easy to get to Main St and the dining options around. The decor was nice and classic. Bedding was great. Breakfast was nice as well. I would have liked to have another option in the workout room instead of just bike... more

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5 of 5 stars
virginia
21 Sep 2009 | Trip type: Family

After driving 6 hours we were warmly greeted at the front desk by Kathy. She made us feel very comfortable and welcomed. The view from the breakfast area was breath-taking of the mountains. The hotel rooms were clean, comfortable, and very accommodating. The complimentary breakfast was abundant. The addition of a hot tub at the pool was great. I would... more

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5 of 5 stars
UK
3 Sep 2009 | Trip type: Family

At the end of a 6+ hour drive received a great welcome, which is exactly what you need. Very helpful with directions and making sure our stay was comfortable. Good breakfast. Brand new hotel and the rooms are exceptional for Holiday Inn. Large flat screen, very comfortable beds. more

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4 of 5 stars
Covington, Virginia
30 Aug 2009 | Trip type: Couples

This is a very new hotel,so new you can still smell the paint in the rooms. I am a priority club member and asked for a upgrade when I checked in. Kathy at the front desk looked at me like I was trying to rob her and said,"For What!"If all the rooms were booked and she had said so I... more

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5 of 5 stars
No. VA
5 Aug 2009 | Trip type: Business, Solo travel
1
person found this review helpful

I left my 'Hotel Hell' and remembered seeing this new hotel when I exited the interstate, crossed my fingers they had an open room, and thankfully they did! Front desk was super nice and accommodating. Mind you, this place is so new it still smells like paint at times! Micros, fridges, free parking, free wireless, nice plasmas, multiple setting showerheads,... more

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Holiday Inn Express Hotel & Suites Salem Address

991 Russell Drive, Salem, VA 24153