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Econo Lodge Richmond Airport


Hotel class 2.0 of 5
5408 Williamsburg Rd., Sandston, VA 23150
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Reviews you can trust

100% Do not recommend
2.5 of 5 stars 7 reviews
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1 of 5 stars
Vienna, Virginia
29 Jul 2009 | Trip type: Solo travel

one of the worst nights in a hotel ever passed. The room has a window opening, and if you have the room finished six smokers, is impregnated with smoke. The bathroom is dirty and falling to pieces, there was hair everywhere, even in bed, the room is dusty lenzuola.La and the feeling of dirt clearly dominates. more

Management response from
Michael Allen, Owner

I'm concerned about your experience at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests...

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2 of 5 stars
Charlottesville, Virginia
30 Apr 2009 | Trip type: Family

What do you expect for $55 a night? A clean room. I was looking for a cheaper place to stay than my normal for my 6am flight out the next morning. The room was not dirty per se, but it was not well kept. The extra $15 at the other hotels are worth it the peace of mind. Was that... more

Management response from
Michael Allen, Owner

I'm concerned about the negative perception of value you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service...

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1 of 5 stars
Boston
26 Apr 2009 | Trip type: Family

I signed up on trip advisor just to write this review to caution anyone not to stay here. the local department of health should shut this place down. we stayed here just to be by the airport due to a very early flight out so did not want to spend much on a room. the woman at the desk; who... more

Management response from
Michael Allen, Owner

Thank you for your comment regarding your stay at our hotel. We value comments from our guests and try to use those comments to improve our hotel. I am sorry about the fact that you were not satisfied with your stay. I have spoken with the staff and reviewed the importance of staff atttitude, room cleanliness, and proper billing. I...

rude
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1 of 5 stars
Richmond
1 Oct 2006 | Trip type: Family

When I stayed here with my 2 year old daughter. The front desk clerk was very rude to my face and yelling at me because I chose to call long distance on my phone. She proceeded to get the maid in the conversation who also yelled at me and snapping their fingers in my face WHILE I was holding my... more

Management response from
Michael Allen, Owner

I'm concerned about the staff attitude that you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to our attention. Please accept my sincere apology. There nothing worse that a surly welcome after a hard day. Please be assured that the issues you've raised about poor attitude have...

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1 of 5 stars
Chesapeake, Va
7 Feb 2006 | Trip type: Business
1
person found this review helpful

I found a condom in my room and the customer service was so spectacular that they only took 25% off my bill! If the maid missed a condom, I can't even imagine how unsanitary everything else was! more

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3 of 5 stars
Shizuoka-ken
13 Sep 2009 | Trip type: Solo travel

This review was written in Japanese.
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Management response from
Michael Allen, Owner

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise and to know that you felt that we delivered value for our price. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel...

Terribile
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1 of 5 stars
An Expedia Traveller
10 Nov 2008
1
person found this review helpful

Mi sono trovato a sostarci una notte prima di prendere un aereo la mattina dopo ed è stata una delle... more

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Econo Lodge Richmond Airport Also Known As

  • Econo Lodge Sandston
  • Sandston Econo Lodge
Address: 5408 Williamsburg Rd., Sandston, VA 23150
Sandston hotels Econo Lodge Richmond Airport
2.5/5.0
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