Excellent Customer Service Skills. Housekeepers, front desk, managers..everyone was terrific. Made me feel right at home. Ashraf Sabrin Maryland more
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Excellent Customer Service Skills. Housekeepers, front desk, managers..everyone was terrific. Made me feel right at home. Ashraf Sabrin Maryland more
I booked this place over Hotwire for 3 nights, total cost of $150. I had a training session at Landsdowne Conference Center and wanted to save a couple of hours per day of commuting, plus miles on my car. This was at my own expense, but I thought it was worth it for the convenience, but couldn't justify spending more.... more
It was a dump- lobby looked like a prision and the hallways smelled. The rooms were ok size but the beds were un-real-- rock hard and filthy. Pillows were all wet inside - after sleeping for 1/2 hour the mositure would surface. Shower was tiny and unclean. No service except the sweet gal at the front desk... Spend the extra... more
Your comments have been taken seriously and areas of concern adhered to. We take pride in our product and use guest comments to enhance our product and commitment in providing faultless service to our guests. We request that you visit our facilty once again and you will notice a difference. We strive to serve you better and we thank you...
My sister and I stayed a week in Virginia on a training business trip and were excited about being in such a beautiufl state. The location of the hotel was excellent to roadways, stores and eateries. When we arrived we were tired from long flights and driving etc.. We were given our electronic key to get into our room. When... more
The hotel has since embarked on an extensive training program to cover all facets of the property management system . This has made all staff to fully understand and operate the computer system with a high degree of efficiency. Attention to detail and meeting the expectations of our guest is our driving force. I am both sure and confident that...
I basically used this room to change clothes because I could not stay overnight. The staff at check in was very friendly. However, the first room that I was given smelled like the worst animal urine ever. At least I hope it was from animals because they allow them to stay. The second room was supposed to be non-smoking but... more
I stayed here for a business trip/ teacher training and was surprised by the excellent service. It is owner operated and all the staff really goes out of their way to help. They were helpful with shuttles and directions to nearby restaurants and malls. The rooms all come complete with kitchenettes and chairs, and there are conference rooms available to... more
We have been here for 3 years and have had no complaints. We find the staff very accomodating and helpful. The Owner/Operator is a very hard worker who is friendly and willing to go the extra 2 or more miles to help you. As long as it no more than 3 miles away the shuttle is always available to help... more


