When we opened the door it smelled. There was food particles on desk top, My wife opened hotel directory and a live spider ran out. Bed was not flat. Cob webs on TV stand. Dead bugs on rack over where you hang clothes. Bath room was NASTY. Poor built sink stand coming apart. Exposed holes in wall for water lines.... more

This hotel is just a pleasure! we had a GREAT time at this hotel. Front desk people were friendly as was all other employees we had contact with...smiles everywhere. The room was large and clean. The room were recently updated. Plus the room has everything you would need. This is also the best location you'll find. Food at the resturaunt... more

Rooms recently refurbished.....very clean, comfortable. Exterior still needs some work. Location convenient for our needs...family wedding. Staff went out of their way to accommodate us. Free breakfast was very good. We were pleased with our choice. Excellent value for the rate. more

This has been one of the poorest hotel experiences that I can remember. We came to Suffolk for a family reunion, and stayed for three days. The room is clean, the beds are comfortable (for double beds). But there are many small negatives that for us have added up. There is only one operable ice machine in the hotel, so... more

I booked this hotel becuase i was traveling with a few other people on a budget. I original booked at the Best Western since it was reopening on june 15th and had been renovated. The hotel opening date was pushed back so i ended up booking at the Quality Inn. The front desk area was okay. There was a computer... more

After reading the previous 2 reviews I anticipated a better stay than what I actually experienced. I see now that the two reviewers were both from that area and it's the only reviews they've ever posted. Makes you wonder. Check in was fine, very friendly. First room I was in had some mildew in the bathroom, part of the pedestal... more

Apparently this place has changed for the better since the crummy reviews it received in 2006. I stayed at the Quality Inn for one night on a birdwatching trip as it is fairly close to the Great Dismal Swamp NWR. The staff was friendly, the room was clean, nice and modern. The continental breakfast was good with juices, fruit, cereal,... more

This hotel is under new management...It is much better since the change. I have stayed and will continue to use this hotel..great people great bed great restaurant. Bar closes occasionally...Thats the only downer. Front Desk Person J-mel...Where Is He? He Ran that hotel. Bring Him Back Wherever He Is. I will hire him if you dont. S. Tomlin more

My husband and I just stayed here for a night. We were on our way through town and needed a place to stay. It was getting late and we were tired of driving. We found the place ok. It wasn't the greatest and it wasn't the worst place I have been in. We did not run into any problems with... more