When we first got to the hotel we were really pleased the outside is very nice and location is great also has vallet parking but as soon as we walked in we were wrong. We asked early on to get early check in beacause we drove 12 hours to get there, we even said we would pay. The front desk... More

Pullout sofa had bobby pins. Food etc AC not working Pool area not clean Cigarette butts in the lobby Employees rude By far worst hotel I have ever been in and I have been to 1000's Friends and enemies don't let friends stay here!!

During the first night stay, we realized that our air conditioning was not working properly, we were sweating all night. The first thing in the morning I called the front desk to let them know of the situation. I also stated that I would be in meeting's all day and they told me that was fine. After 8 hours of... More

Me and my husband came down to honeymoon and ended up at this hotel. We were going to stay 8 nights and ended up cutting it short and leaving as soon as we could! We were on the 8th floor but the bar below sounded like it was in our room till past 2 in the morning! They also do... More

This place is a dump. We just arrived 2 hours ago and I already want to leave. Staff is friendly. Rooms and hotel in general are gross. Furniture in rooms is old and missing pieces. Bathroom is old and disgusting looking. Tv is from 1900. The doorknob to the bathroom is literally taped on. Never staying here again.

everything about this hotel was on fortunately disgusting even down to the parking please do not bother to waste your time.there seems to have never been any renovations done to this hotel....as my wife says it is of Senior Week quality

This hotel had quite an array of unlikeable things that would not make me stay here an additional time. 1. No parking at the hotel, there is a small lot to park in while you check in but then you have to drive a block away to park. 2. We asked for an extra pillow on 3 different occasions, the... More

This hotel was recommended to my friends and I because of the location to the 5k I was participating in. I thought "Wow Grand Ocean sounds nice" ok... (So I didn't book good ole trusty Marriott... shame on me for not going with what I know) anywho... when we checked in and there were a ton of people in the... More

Where do i start? 1. Spoke with staff person Rupal Patel over the phone and she not only raised her at me while i asked a question? she actually hung the phone up in my ear (and thats before i even made it to the hotel). 2. When i got to the hotel im upset due to Mrs. Patels actions,... More