Paid $348.00 for two nights stay during the Neptune Festival. Was surcharged $24 for city tax, $14 for state tax and $2 for resort tax. Additional charges were $2 for phone fee (I called the front desk twice) and $6 for safe usage (I did not use the safe).The whole place stinks. It smells like a dirty wet dog throughout.... more

I am currently on the 6th floor of this hotel. The staff was very unfriendly and not at all helpful. The ice machine produces dirty ice and is not fit to use. The rooms/rugs/floors around the hotel are disgustingly filthy! If you are thinking of staying here, think again. The website is totally deceiving with offering great rooms at great... more

We are Virginia beach locals and chose this hotel for our wedding night based off of another bride's recommendation. I went to visit the hotel 2 times before we stayed there. The lobby is okay with a coffee shop right next door. The service was great each time I was there. They let me look through several rooms. I will... more

I stayed at the Tropicana Labor Day Weekend 2009 and it was a very bad mistake. The hotel had visible water damage in the halls and stairway despite the fact that it had not rained for a number of days. The place smelled of mildew. The floors and the chairs in the room were filthy. The room I was assigned... more

This place has an excellent location, but NO parking. Terrible parking in downtown area. But the rooms and balcony were great, service was good, and the place was clean. Their elevators are VERY slow, but the stairs are good exercise. more

We checked in after midnight, We stayed the whole night looking for different hotel,my kids were sleeping in the car because I couldn't let them sleep on dirty bed in a very dirty room the entire hotels is very dirty and smells very bad,it looks like a ghost house .We called the virginia beach health department and filed a complain.We... more

We arrived at the Tropicana with low expectations due to me reading this site ahead of time but after we had already made our reservation. The staff at the front when we arrived were very nice. We did have to park about a block away but the lot wasn't full and we got a spot. We left our car there... more

I was in a hurry to make reservations so I picked this place. BOY WHAT A MISTAKE. The website was very misleading. The rooms/hotel was not this nice, lavish place but a dirt hole. I told them I had a child with asthma so they stuck us in a room with moldy, damp rugs. I had to keep going down... more

I am currently on the 7th (top) floor of the hotel in the honeymoon suite and have been checked in for 2 hours. Since we checked in, there has been nothing but noise around us. There is a family on one side with at least one small child who has been yelling "MOM" constantly. On the other side of us... more