Stayed at Ocean Key Resort between May 30 and June 6. Upon checking in we were faced with an extremely long line as the hotels electronic key card machine was down. Adding to the long wait was the lack of air conditioning in the lobby and the overwhelming smell of chlorine coming from the pool which is oh so conveniently... more

My husband and I were celebrating 4th wed. ann.,2nd visit to Ocean Key Resort,. the staff was excellent, had a problem with the door, didn't lock, but needless to say the staff went out of there way to help us. the new renovated rooms on the 8th & 9th floors are GORGEOUS!!!. We had a wonderful time. hopefully the other... more

I was skeptical after reading some of the bad reviews before our trip to VA Beach, We visited april 21- 25 2008 and we loved it !! I had a VERY Bad experience with orbitz.com after booking this resort through them because they failed to tell us this resort requires an additional $100 credit card deposit at check in, Orbitz... more

Sometimes you just don't know what people expect or how their experience can be so different from yours. I know that Ocean Key has been going through a lot of remodling and maybe that' has something to do with the differences is our stay and that of others that have written reviews. We booked our seven night stay at Ocean... more

This is a timeshare that I exchanged into and although my expectations were not very high after reading the reviews on this site even those expectations were not met. I would rate this resort unsatisfactory. I had a one bedroom unit and we had two adults and two teenagers staying in the unit. When you walk in the room from... more

This was one of the worst " resorts" i have ever stayed at. When you go on vacation you want things to be nicer then they are at home. First all the great pictures of the swimming pool, well when your checking in if you turn around the pool is in the lobby!! no privacy. The staff was extremly rood... more

residents of richmond,we received some family in vacation from canada.we spend the week-end at va.beach.some hotels were booked,we stopped at ocean key and reserved 2 connectings on the 9 floor.when back i check the reviews that if i read before ,will never stay there.but on our stay,we didn,t experience what we read.everything clean,in order,nice rooms,and accommodations.price was reasonnable.we enjoy our... more

My husband and I stayed there 3 out of 4 paid days. When we checked into the hotel we noticed that the door to our room was wide opened. That was the first bad impression, especially since we had to sign a contract listing all utensils in the condo. Next, we found out the next morning that the cleaning crew... more

This hotel was wonderful! It was a family of 8 with 3 children and 5 adults. We all were a little freaked out once we booked the hotel and then read all of the terrrible reviews. But once we arrived, we had the time of our lives. The rooms were well taken care of with all of the amenities that... more