I recently stayed at the boardwalk hotel and will never stay in a PHR/Goldkey property agian. The whole time i was there i was harassed by phone calls sales people knocking on my door at 10.00PM !!! to purchase their time share properties, even though i consistently called the front desk and even spoke with General Manager Mr. Walt Neff... more

I was skeptical at first, after reading other reviews. However, I could not have been more satisfied. We arrived later than anticipated, but was able to get a suite on the corner. This view made it possible to see both Atlantic Ave as well as the ocean from the balcony. Room service was prompt and the staff was very professional,... more

The staff lied to me on at least three separate occasions. First we arrive on Friday night and are given a street view room. I was expecting an ocean view room. When I phoned the desk to request a change they said that "Expedia had requested a street side". (I traveled through Expedia) So I phone expedia and they tell... more

We have been going to VA. Beach for many years. Each year we like to try different hotels. The Boardwalk is the one we really wanted to try but could never get a room due to us not owning a time share. This year we were able to book with them. First of all we thought we were getting a... more

We came down for only 1 night in december to have a quick trip with the kids and grandkids. Only stayed 1 night to see the Christmas Lights. The lights on the boardwalk were great and the hotel was wonderful. We are planning a trip in August and are staying here again. the prices are a little high but we... more

We stayed at the Boardwalk when it was first opened.. several years ago... great hotel... stayed May 09.... will never go back! The room was filthy.... appeared that the only cleaning done was to change the bed, replinish the towels and empty the trash. The mirrored walls were extremely dirty. The kitchen tiles, stoves, drawers were filthy. I don't expect... more

Boardwalk resort has a nice look from the front. That's about it. The room was dirty with fingerprints on the doors. The furniture was stained. The room service was shoody at best. I have stayed at other hotels in VA Beach for half the cost, that had cleaner rooms and Much better service. We had to take out our trash... more

I stayed the week of April 26, 2009, to get away for a few days before my son’s Heaven date of May 2, 2009. (Last year I was stuck on a cruise ship; this year I thought I’d go it alone.) In any event, I was somewhat looking forward to spending a quiet week alone with my book. Upon check-in... more

We stayed one night at this hotel and immediately we knew that it was nothing like the website. The pool is incredibly small and crowded - there was no way we were getting into that nasty pool. The common areas -what there was of them- were pooly maintained and just looked like something you would find in an old motel.... more