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All 91 Williamsburg hotels »

Fairfield Inn & Suites Williamsburg

2.5 of 5
1402 Richmond Rd., Williamsburg, VA 23185
Hotel amenities
Ranked #37 of 91 hotels in Williamsburg
3.5 of 5 stars 103 Reviews
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103 reviews from our community

    Trip type
Traveller rating
    24
    37
    24
    15
    3
Date Rating
busymomNY
Long Island
Senior Reviewer
6 reviews
5 helpful votes
5 of 5 stars Reviewed 3 February 2012

Friendly, clean, great value....indoor hot tub and pool, free breakfast, what more can you ask for. The front desk and breakfast staff were extremely friendly and helpful. Location is convenient to everything (attractions, college of william and mary, outlets) - its on a busy road so not a "resort" feeling. I think they make up for that with the indoor... More

Was this review helpful? Yes
Andrew Mercer, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review
6 February 2012

I am so glad that you enjoyed your stay with us - good luck on your son getting into William and Mary - let me know if he does so that we can make the Fairfield Inn and Suites your home away from home over the next four years thanks again for your comments regards Andrew Mercer More

JanellJ
Wilmington, North Carolina
2 reviews
5 of 5 stars Reviewed 27 December 2011

I've stayed at this hotel, twice per month, for the past 3 years. They are excellent. The staff goes out of their way to get to know you and your preferences. They are always friendly and quick to accommodate anything you need. More

Was this review helpful? Yes
Andrew Mercer, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review
31 January 2012

This is an important review as it is great to see that our regular customers who become part of our family get to see us over time and see the super staff that is at the hotel taking care of our customers Thanks for your comments - we appreciate your loyalty More

PilotMike2009
Constant Traveller
Top Contributor
64 reviews
62 helpful votes
3 of 5 stars Reviewed 6 December 2011
1
person found this review helpful

I visited the Williamsburg area in mid-November 2011 for a family event. This hotel is large, modern and conveniently located on "hotel row" in a busy part of town just a mile or two from Colonial Williamsburg. It's actually located on a hotel "campus" where four hotels share a parking lot and a couple of family restaurants. It's not a... More

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Andrew Mercer, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review
31 January 2012

Many thanks for your comments on your stay - Fairfield as a company is working on the breakfast and hopefully will roll out a new breakfast arrangement shortly. Thanks again and I hope to see you back at the hotel on your next visit More

Andra L
Baltimore, Maryland
1 review
4 of 5 stars Reviewed 28 November 2011

My husband and I stayed here for two nights over Thanksgiving;I travel frequently and use Marriott so was able to get two nights free for points. I was a little hesitant about Fairfield Inns, since I usually stay in Courtyards or Residence Inns. We were very pleasantly surprised by the superb customer service and friendliness of the front desk staff.... More

Was this review helpful? Yes
Andrew Mercer, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review
31 January 2012

Many thanks for your erview of our hotel - it is always great to hear feedback from our customers - I have shared your comments with my team - so that we can improve Many thanks Andrew Mercer More

CWerth2001
Vienna, Virginia
1 review
1 of 5 stars Reviewed 25 November 2011

We arrived at around 7:30 PM Thanksgiving night with three children - youngest is 2. After a full/fun day at Williamsburg, we were ready for a night of sleep. Right away, I pulled back the corners of the mattress like I always do at a hotel ... never have I found anything. I found black specs, but wasn't sure it... More

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TRACEY SPENCER, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review
28 November 2011

Wow - we missed the boat on this one - I would like to talk with you about your stay so that I can apologize in person for the problems you encountered - we take this sort of guest issue very seriously. As part of our ongoing maintenance program we have a contract with a pest control company for regular... More

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Zaideeanne
Columbus, Ohio
Contributor
20 reviews
12 helpful votes
3 of 5 stars Reviewed 10 November 2011

The room at the Fairfield Inn and Suites in Williamsburg, VA was very clean, and the included breakfast there was good. The hotel was conveniently located for visiting Williamsburg area attractions -- such as Colonial Williamsburg, Jamestown Settlement, Historic Jamestowne, and the large Williamsburg outlet mall. We didn't have any problems other than some difficulty in finding a parking place... More

Was this review helpful? Yes
TRACEY SPENCER, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review
28 November 2011

I am glad that you enjoyed your stay with us and thanks for letting us know that we are providing a good clean hotel with friendly staff More

BrendanVancouver
Vancouver
Senior Contributor
21 reviews
10 helpful votes
4 of 5 stars Reviewed 2 November 2011

We visited this hotel while on a two week vacation of the East Coast. We stayed for two night while visiting Colonial Williamsburg and the outlet shopping. We found the hotel a standard Fairfield and we have stayed in a number around the US. The service was friendly and helpful, the rooms were clean and the breakfast was plentiful. It... More

Was this review helpful? Yes
TRACEY SPENCER, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review
28 November 2011

Many thanks for your comments on our hotel - I do apologize for the problem you encountered with Order Inn our room service provider - I have forwarded your comments to them - this is a new service that we have offered and we will look at removing it from the hotel based on your comments - thanks again and... More

1VAnurse
Richmond, VA
Senior Contributor
22 reviews
23 helpful votes
3 of 5 stars Reviewed 31 October 2011

My son and I stayed at this hotel for just a one-night stay 10-28-11. Check-in was very easy. The front-desk attendent was very nice. I got a little worried when I heard a couple complaining about a sewer-odor that was in their room. I did overhear the other front desk clerk offer to put them in another room, so that... More

Was this review helpful? Yes
TRACEY SPENCER, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review
28 November 2011

Many thanks for your comments on our hotel - we appreciate the positive feedback and also the feedback that allows us to improve our product and our services Thanks again for your comments Andrew Mercer General Manager More

Jackie N
Mount Airy, Maryland
1 review
3 of 5 stars Reviewed 17 October 2011

We stayed at the hotel Oct. 15,2011 for one night. We went into the hotel through the door in building B. The entrance is not very visually appealing and the smell is terrible. The hallway is not very clean looking. We had stayed there before but the hotel seems much more run down then the last time. More

Was this review helpful? Yes
TRACEY SPENCER, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review
19 October 2011

Many thanks for your remarks on your stay in our hotel - I would appreciate it if you could contact me so I can get some more details on the problem you encountered. I apologize for the problems you encountered and hope that you will stay with us again regards Andrew Mercer General Manager More

tyalangan
Punta Gorda, Florida
Contributor
11 reviews
14 helpful votes
5 of 5 stars Reviewed 10 October 2011

We stayed here on our first "family vacation" and it worked out GREAT. The hotel room had a king bed plus a fold out sofa/couch, which is pretty common, but what is great about this place is that the room was kind of divided up into two areas and ... THERE WERE TWO TVS. So the TV at the sofa... More

Was this review helpful? Yes
TRACEY SPENCER, General Manager at Fairfield Inn & Suites Williamsburg, responded to this review
11 October 2011

I am so glad that you enjoyed your stay with us - the suites are a popular room at the hotel for the extra space and the two tv's Look forward to welcoming you back Regards Andrew Mercer General Manager More

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Fairfield Inn & Suites Williamsburg Also Known As

  • Fairfield Inn Hotel Williamsburg
  • Fairfield Inn Williamsburg
  • Fairfield Williamsburg
  • Williamsburg Fairfield
  • Williamsburg Fairfield Inn
Address: 1402 Richmond Rd., Williamsburg, VA 23185

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