We did a Westgate Timeshare Exchange from Westgate Towncenter outside of Orlando, where we are used to high quality accommodations, so this was less, but still good. It was mainly smaller all around - the unpleasant surprise was that although our 3 BR slept 8, it only had seating for 4 for meals, and that was around the kitchen counter....... more

For an alumni trip down to William and Mary, my friends and I were looking for an inexpensive, convenient place to stay. We ended up booking the Westgate in spite of the reviews because we couldn't find anything better, and I'm SO glad we did. FYI if you book ahead online you can get a great rate- or if possible... more

After reading the reviews I was afraid of what I was going to stumble on. I was greatly surprised to find a nice place. The room was not big but comfortable, the bathroom very clean, extra sheets, pillows and comforter in the closet. Very soft and clean towels. The people of the reception were very friendly. The location, excellent. Close... more

I called and booked a stay at this resort. Not knowing anything about it, while speaking to the representative, I google a review for this hotel. The reviews were pretty bad so while talking on the phone I told them to go ahead and cancel the reservation. I was on the phone for a while and no supervisor available to... more

I have to admit, I checked the reviews with this hotel the day before I went to Williamsburg. But once I was there I was relieved. The hotel was SPOTLESS CLEAN. After watching dateline tonight a few years ago, I got the idea to always travel with a black light. The sheets were CLEAN no mysterious stains, or any stains... more

I was planning to write a generally good review about this resort, but, alas, it has turned out to be our worst experience ever! BEWARE - there seems to be a scam taking place at this resort. I found a $200 charge on my credit card (three weeks after we checked out) for what they are claiming is a damaged... more

I own a Westgate Time Share and I actually stayed in the beautiful rooms on there web site. me and my family stayed in the 2 room suit, It was four of us and we loved it, we didn't check out the pool but it didn't look to inviting. I agree that the Heritage in looks a lot worse but... more

I was highly disappointed when I booked a 5 day vacation thru Westgate Resorts, VA. They advised that they were booked but they could accomodate my request and book a room for me on their property called Heritage Inn. The Heritage had the same address as Westgate so I believed it can't be too bad if they are on the... more

Westgate's HERITAGE INN - Where do I start? First of all do NOT believe the pixs on their website. It is a lie if you believe you will stay in the beautiful Westgate when you are booked for their TRASHY, SMELLY, DIRTY, UNKEPT Heritage Inn motel. This place is a DUMP! Second, my family and I booked four rooms through... more