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Quality Inn Historic East - Busch Gardens Area

2.0 of 5
505 York street, Williamsburg, VA 23185
Hotel amenities
Quality Inn Historic East - Busch Gardens Area
Ranked #33 of 81 hotels in Williamsburg
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66 reviews from our community

    Trip type
Traveller rating
    31
    14
    8
    7
    6
Date Rating
Raleigh, North Carolina
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

Stayed here a month ago and I do not have any complaints. It was a pet friendly, clean room conveniently located near the historic district and Busch Gardens. The staff was helpful and friendly. For the price, the room was simple and met our needs. I plan on staying here again the next time I am in Williamsburg.

Was this review helpful? Yes 1
Charlottesville, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Had a great time on this stay the hotel people are very nice and polite and very helpful when needed. When checking in we were on the second floor and I have trouble with steps so the lady at front got me a room on ground floor.

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Review collected in partnership with this hotel

See 3 more reviews by Betty K for Williamsburg
Port Orange, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 14 May 2013

Hello! This hotel is old and the hallways were musty. The shower heads were poor, need to get updated ones. The walls are very thin. The breakfast was poor. Eggs did not taste good and the coffee was poor. They need to add a Microwave. The first morning, the guy in the breakfast area was on his cell phone the... More

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Chad L, General Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review
20 May 2013

Good Evening pt32127, I do apologize that we did not meet or exceed your expectations. But I would like to inform you that we have switched the shower head in the room that you resided in during your stay. I have spoken with the breakfast attendant to ensure that he knows we are all about customer service and to ensure... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 May 2013 via mobile

I booked a room here based on the location (proximity to Busch gardens) as well as photos that made the hotel appear to be all inside rooms. As a female staying alone in a hotel with a young child, I didn't want to be in a hotel that had outside access to the room for safety reasons. That was my... More

Was this review helpful? Yes 1
Chad L, General Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review
20 May 2013

Good Evening Leahw01, I do apologize that you had a less then desirable experience due the other patrons of the hotel not being respectful. However, we do take our guest safety and security very serious and I wished it would have been reported to the front desk. If noise complaints arise, we do take action quickly and effectively. I am... More

western NY
Top Contributor
67 reviews 67 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 May 2013

When we first arrived at the hotel we were informed that our suite was on the 3rd Floor and the elevator was broken. Chad, the person at the front desk that greeted us was very accomodating and got us two rooms on the first floor due to my husbands handicap. Chad also gave us advice on where to eat in... More

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Chad L, General Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review
12 May 2013

Good Afternoon Hppysvn, It was a pleasure assisting you with your needs and accommodating you and your family! I am glad that you enjoyed the restaurant recommendation of 6 Crabs...it is a little hole in the wall seafood restaurant that all of us locals love! If you are ever in the area again, we definitely look forward to serving you... More

Allentown, PA
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 5 May 2013

I have given this hotel an average review with three stars. We stayed here the first weekend in May 2013 for three days. The first thing we learned is that the elevator was broken, and we would have to carry all of our luggage up the stairway to our room. The front desk person helped me upon arrival, but this... More

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Chad L, General Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review
12 May 2013

Good Afternoon Ester046, I thank you for your feedback we appreciate all comments and suggestions as that is how we get better and better! I do sincerely apologize about the elevator not operating during your visit. The repairs to the elevator did take longer than expected due to the particular part had to be manufactured upon order. However, the elevator... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 April 2013 via mobile

My friends and I ha never been to Williamsburg before and decided to stop through while we were traveling north. The young lady Stephanie at the front desk was very helpful and very nice! She recommended a great restaurant across the street that was very delicious! The pool and hot tub were great and clean. The hotel is still being... More

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Chad L, General Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review
5 May 2013

KIMFAZZ, I thank you for sharing you compliments! Stefania is a great addition to our staff. The Yorkshire Restaurant is absolutely outstanding, priced resonably for the quality and the portion size, and they have stellar customer service! More

Kingsport, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 April 2013

I have used hotels for the last 12 years with my job. I will tell you these people are probably the nicest and easiest to work with I have ever used. The hotel is a little old, but clean and on a quiet street. The breakfast is good and the indoor pool is awesome. It is around the corner from... More

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Chad L, General Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review
4 May 2013

Don S, It was a pleasure serving you and your AFJROTC group! We will miss Bill since he this was his last trip and we won't be able to assist in any practical jokes! I am glad you enjoyed your stay, Busch Gardens & the Williamsburg area. We look forward to seeing you and your group in the future! More

Williamsburg, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 April 2013

We stay here from March 19th to March 26th while in Williamsburg looking for property. The staff not only are extremely accommodating, but are also super friendly. Because we were buying property there was a lot of paperwork back and forth and nothing I asked was too much trouble. The hotel is extremely clean and neat and they have the... More

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See 3 more reviews by Susan E for Williamsburg
Chad L, General Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review
4 May 2013

Susan E, Thank you Susan for your compliments. Our interior rooms are a bit more spacious than most hotels. It was a pleasure assisting you in any way possible, as we all know how stressful it is to sell one property and buy another within the same week. Since you are a Williamsburg local now we look forward to seeing... More

Eastern Shore of MD
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 April 2013

My daughter and I stayed here for 2 nights in December 2012 while in the area Christmas shopping. I have no complaints at all, only compliments. I have stayed at almost every hotel in Williamsburg and this is one I will be returning to. Nice breakfast, comfy beds and clean rooms. I don't need anything more than that. The great... More

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Chad L, General Manager at Quality Inn Historic East - Busch Gardens Area, responded to this review
4 May 2013

Memomof2, It was great to see our returing guests! We thank you for the compliments and pictures! It was our pleasure to make you and your family's stay as comfortable as possible. We do strive to be the best in customer service. We look forward to seeing you again in the near future! More

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Additional Information about Quality Inn Historic East - Busch Gardens Area

Address: 505 York street, Williamsburg, VA 23185
Region: United States > Virginia > Williamsburg
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 81 hotels in Williamsburg
Price Range: £
Hotel Class:2 star (2*)
Reservation Options:
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Quality Inn Historic East - Busch Gardens Area
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