The room was very dirty. There were hairs and spots on all the linens. Some of the towels were dirty and looked like they had been refolded to hide the dirt. The carpeted floor was sticky and very outdated. There was also a stain beside the bed that looked somewhat like vomit. It was also hard to get the toilet... More

Had I seen the room before staying I would not have stayed here. Booked it because it was pet friendly. Room was not very clean and when we reported a clump of hair in the bathroom we were offered a towel to clean it up. Manager reluctantly did finally did come to room and cleaned it. If given a choice... More

I didnt even want to sleep on the quilt on the bed. The non english speaking staff would not refund my money so we were stuck. The alarm clock was making a zapping noise upon arrival if thats any indication about the stay. The room smelled like mildew. Don't make the same mistake we did keep driving to the next... More

Honestly my job requires me to travel alot so of seen alot of hotels and staff this hotel is pretty bad poor lighting bathroom makes me feel like im in Iraq. Shower drains so slowly the tub fills with water. Door locks very sketchy should have probley been completely renovated. 15 years ago! I do not recommend pay the extra... More

GOOD: Pets allowed, so 3 dogs in tow; Mini-fridge & microwave in room. BAD:Unsafe (life safety/ maintenance issues i.e. exposed wiring, plus seedy criminal activity.); Room dirty & smelly. UGLY: Rude desk staff (slow, unfriendly, unhelpful and indifferent at best, seemingly complicit in shady stuff at worst.) We stayed on a slow Monday night so property was mostly vacant, with... More

We were exhausted from a long day of driving and decided to stop in Winchester. The Holiday Inn Express right off the exit seemed too pricey so we traveled a few minutes down the road to America's Best Value Inn. We had to book our room through a window from the outside despite the 30-degree weather. It was only 7... More

Used advertised coupon, checked in by seemingly indifferent, buzz-cut appearance male clerk. Was informed by this clerk, and a hotel maid, that selected room was amongst "cleanest on the property." Though room had signage and appeared "non-smoking," it reeked of strong pet-odor inside, with the main white linen inside bed cover having holed, tobacco-burnt marks. Shower, toilet was ok, sink... More

We have stayed in ABVI's before and been pleased with them, but not this time. As several other reviewers have noted, the internet service is sadly in need of an update. We were not able to access the internet at all. The night desk management spoke very broken English, and only responded with "I am not a computer expert". The... More

internet is nonexistent needs completely updated i shouldn't have to leave my room to go to a wifi spot to use the internet, wireless routers have got to be 10 years old or more, and the tv sucks it would skip every 10 minutes for no reason