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Woodbridge

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Quality Inn near Potomac Mills


Hotel class 2.0 of 5
1109 Horner Rd., Woodbridge, VA 22191
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Reviews you can trust

63% Do not recommend
2.5 of 5 stars 18 reviews
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All (18)
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[ Date ] [ Rating ]
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2 of 5 stars
South Carolina
21 Jul 2009 | Trip type: Family

Even with the air on, the room stayed very humid. The bath towels even felt damp. We are from the southern east coast and used to extreme humidity, but this was ridiculous. The staff was friendly and even gave us a discount. Be sure to ask for the safe box fee to be removed from your bill before you leave... more

Management response from
Michael Allen, Owner

I'm concerned about your recent visit to our hotel. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices....

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2 of 5 stars
Dover, Delaware
18 Jun 2009 | Trip type: Couples
1
person found this review helpful

We were forced to stay here due to flight cancellations at Reagan National, and this was the closest room I could find that wasn't already booked. The positives: The exterior looked nice, and check-in was handled quickly and efficiently. The negative: The room. As others have said, the layout of the room was poor. The bed was against the wall,... more

Management response from
Michael Allen, Owner

I'm concerned about the stay you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. Consequently, it's disappointing to learn that...

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3 of 5 stars
new england
25 May 2009 | Trip type: Couples

After reading the last review we wondered if we stayed in the same place. Our experience was just the opposit in most cases. Hotel is a little hard to find and the cost to have your pet with you is pretty steep (we paid $22.00 per night for our pup). The place is average fare (definately not 5 star). Room... more

Management response from
Cindy Armstrong, Sales Manager

Good Morning Infrequenttraveler8, Thank you for taking the time to write a review. I appreciate the feedback and will address the items mentioned ( pet rate, pastry stale & toilet paper holder rusted ). We value the opinions and views of our guest and strive to make your visit a positive, pleasant experiece. I am very pleased that your stay...

Worst Ever
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1 of 5 stars
Beverly Hills, Florida
16 Oct 2008 | Trip type: Couples

This has to be the worst hotel I have ever stayed in. The woman at the front desk does not speak nor understand English very well. We tried to get directions from her to the hotel and she did not understand where we were or how to guide us to the hotel. After finding our way, upon entering this "old"... more

Management response from
Michael Allen, Owner

I am concerned about the inconvenience you experienced at our hotel during your recent visit. Thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. Consequently, it's disappointing to learn that you're unhappy....

not too bad
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2 of 5 stars
sharon, pa
22 Aug 2008 | Trip type: Family

The woman who checked us in really didn't know her job well and it took almost a half hour to check in. The rest of the staff seemed friendly and competant. The only really major probelm was the room smelled musty and when the a/c was on it just got worse. My daughter accidently turned it on heat instead of... more

Management response from
Michael Allen, Owner

Thank you for your comment regarding your stay at our hotel. We value comments from our guests and try to use those comments to improve our hotel. I am sorry about the fact that you were not completely satisfied with your stay. I have spoken with the staff and reviewed the importance of properly addressing the mold smell you experienced...

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2 of 5 stars
Soja_Rinn
14 Mar 2008
2
people found this review helpful

The 1 Queen bed room was a little small, but sufficient for 2 people. It wasn't as clean as clean could be, but close. However, Clayton must be completely incompetent at the front desk. We had been in the area for a funeral and left our phone charger in the room. We realized this about an hour outside of town,... more

Management response from
Michael Allen, Owner

Thank you for your comment regarding your stay at our hotel. We value comments from our guests and try to use those comments to improve our hotel. I am sorry about the fact that we did not accommodate you as quickly as we should have in returning your misplaced phone charger. I have spoken with the staff and reviewed the...

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4 of 5 stars
Pennsylvania
27 Nov 2007 | Trip type: Couples

For the one night we stayed there it was just fine. I was surprised how clean the room was and how well the utilities worked. I must say there was nothing that I thought needed improvement especially for the low economic price of the room. Finally, a hotel with clean basic necessities and for a great price!! more

Management response from
Michael Allen, Owner

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. Its nice to know that you were very satisfied with the value we offer. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people...

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4 of 5 stars
Philadelphia
6 Nov 2007 | Trip type: Business, Solo travel

I stayed at this hotel for 28 nights on 7 different occasions. Now it is nothing fancy but it was very clean and comfortable. They have a great continental breakfast. All the rooms have a Frig and a microwave. A/C and hot water worked perfectly. There is a nice bowling alley walking distance from the hotel also if get into... more

Management response from
Michael Allen, Owner

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise as well as your suggestions for how we might have improved your stay. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing...

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1 of 5 stars
Hershey, PA
18 Sep 2007
1
person found this review helpful

Our stay at this hotel was miserable. It was a dreary place with dimly lit hallways. Upon opening the door to our room, we were hit with a terrible, musty odor. The room was damp -- carpet, bed sheets, towels, and eventually our clothing. We turned the air conditioning on full blast, but we didn't have any relief from the... more

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5 of 5 stars
agios
27 Aug 2007 | Trip type: Couples
1
person found this review helpful

I first thought that there is something worng with my reservation but they had a promo on my arrival date gave me 30% discount. My room was very clean and bedding is so comfotable. This is my second stay this year. I still do not believe i paid this rate compared to the service i got. Will be back next... more

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Quality Inn near Potomac Mills Also Known As

  • Quality Inn Woodbridge
  • Woodbridge Quality Inn
Address: 1109 Horner Rd., Woodbridge, VA 22191