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Grandview On The Lake

322 W. Woodin Ave, PO Box 1509, Chelan, WA 98816
Hotel amenities
Grandview On The Lake
Ranked #5 of 11 hotels in Chelan
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89 reviews from our community

    Trip type
Traveller rating
    31
    12
    9
    15
    22
Date Rating
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 16 June 2013 NEW

Just spent 2 days here and I was very disappointed. Horrible service all around. They will not clean your room. When you ask about it, they will arrogantly say they are not a hotel. But interestingly, they refer to themselves as the Grandview On The Lake HOTEL and Conference Center. The website states they are a hotel. There is absolutely... More

Was this review helpful? Yes 1
Poulsbo, Washington
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 June 2013

Great view of the lake, but this is not a hotel. We stayed 2 nights and found, to our dismay, that the room was not made up each day, there were no clean glasses and mugs each day, no refills on coffee makings, no cleaning of any kind - even in the bathroom. When my wife called the front desk... More

Was this review helpful? Yes 1
Top Contributor
65 reviews 65 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 June 2013

This is like my 60th or 65th review and I'm not sure what people are talking about in these reviews. Maybe there has been a dramatic change in the last 30-60 days but I'm more then impressed. Stayed in the 500 building and the room was perfect. The staff was great. The beds very very soft. We will be back... More

Was this review helpful? Yes 2
See 2 more reviews by SleepV6Cr for Chelan
Olympia, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 June 2013

In town for a conference we were booked into a room from hell. The 2 queen beds were garbage. The room was last updated at least 20 years ago. We called the front desk to complain only to be told they would call us back if they could find something else. They never called back. We walked back to the... More

Was this review helpful? Yes 2
Port Orchard, Washington
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 22 May 2013

For the price - way over rated.....horrible customer service. AWFUL AWFUL AWFUL. Computer glitch at this 'resort' and I can't even get a call about my reservation - I have to keep calling trying to get it sorted out. Of course it is 4th of July weekend so everything is booked - and now they have a computer error so... More

Was this review helpful? Yes 2
Olympia, Washington
1 review
4 of 5 stars Reviewed 7 May 2013

We booked our trip as part of the Living social deal. We loved our room and the staff were helpful. Reading through past reviews it looks like things are improving with the new management team. I still feel that it could be cleaner. We ended up cleaning our windows due to questionable markings on them and the blankets on the... More

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boise
Top Contributor
92 reviews 92 reviews
72 hotel reviews
Reviews in 61 cities Reviews in 61 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 May 2013

My wife and I stayed here along with our daughter and her fiance for a weekend having purchased a Living Social certificate which included two nights lodging in a two bedroom suite, a $50 spa credit, three free wine tastings for two, and a free appetizer at Tin Pan Lilly's in Chelan. We were very happy with the room arrangement,... More

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See 4 more reviews by durf1 for Chelan
Eugene, Oregon, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 May 2013

The list could go and on! Chelan is a GORGEOUS fun little town with quit a bit to do. There are SO many awesome hotels and I highly highly recommend you stay anyway but here. The pictures look great but the service is just awful. At check we got one key for 6 people, our room door was open upon... More

Was this review helpful? Yes 2
GVMgmnt, General Manager at Grandview On The Lake, responded to this review
24 May 2013

We are very sorry to hear of the experience you've had with GrandView on the Lake. We have attempted to contact you via the social media outlets once marketing & executive management became aware of the situation. The number that was provided on file is a number that rings and rings with no voice mail option or ability to leave... More

Marysville, Washington
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 12 April 2013

I have rented the penthouse suite at the grandview for 7 nights the past three years during the middle of August and rented 2 bedroom suites for many years when it was the caravel. 2012's stay was so dissappointing. I pay a healthy chunk of money for this room as it has the potential to be the best room in... More

Was this review helpful? Yes 4
Silver City, New Mexico, United States
1 review
5 of 5 stars Reviewed 2 April 2013

I had the opportunity to have a weekend with my girl friends and my family. Both stays were within the same month. Ignacio Medina was the most professional and friendliest at the front desk. He made sure we always had what we needed. The rooms I stayed in were phenomenal views of the lake and fire works show during the... More

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Chelan Valley Inn
Great value on a similar hotel
Manson, WA
4.5 of 5 stars 12 Reviews
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Additional Information about Grandview On The Lake

Also Known As:
Grandview On The Lake Hotel Chelan
Grandview On The Lake Chelan
Address: 322 W. Woodin Ave, PO Box 1509, Chelan, WA 98816
Region: United States > Washington > Chelan
Amenities:
Free High-Speed Internet Free Parking Swimming Pool
Hotel Style:
#2 Top resorts Hotels in Chelan
Price Range: £
Official Description (provided by the hotel):
Put yourself in the center of this Lake Chelan waterfront hotel and enjoy premium accommodations and rich vacation experiences within a warm, relaxing environment that nurtures the building of lifetime memories. ... more   less 

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