There are 3 main things I look for in a small town, mom and pop motel .... 1) Sufficient maintenance and refurbishing has occured over time such that the hotel room and its furnishings are comfortable and pleasing, 2) Both the room and the property are clean, 3) The day to day managers are polite, service oriented and responsive.

Re: point 1), The Lake Chelan Motel passes. The room and its furnishings are nice. Not immaculate, some of the furnishings were ancient, but overall it was satisfactory. The TV was a small 13" with a limited selection of channels. The towels were old and a bit beat up (sandpapery), but okay.

Re: point 2), The room was clean, and the property was clean. So the Lake Chelan motel passed on this point also.

Re: point 3), This is where the hotel fell flat on its face. Upon entering our room (room #10), we heard the sound of saws and hammering. We looked out the back window. We were disappointed to see a construction crew... more