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Best Western Plaza by the Green


Best Western Plaza by the Green
Hotel class 2 of 5
24415 Russell Road, 8th Tee Riverbend Golf Course, Kent, WA 98032
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Traveller Reviews

82% Recommend
4.0 of 5 stars 37 reviews
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By trip type
All (37)
[ Date ] [ Rating ]
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5 of 5 stars
Zurich
19 Jun 2009 | Trip type: Solo travel

I stayed there for several days and I did not miss anything: the room was clean, big enough, equipped with everything you need incl. desk and it was very quiet. However I think it's worthwhile to choose a room with Golf Course view, the other rooms face to the shopping plaza incl. sports bar and the street and might not... more

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5 of 5 stars
College Station, TX
24 May 2009 | Trip type: Couples

May, 2009 - Mywife and I have just returned from a two night stay at the Best Western Plaza By The Green in Seattle(Kent). This was our sixth stay here and we are happy to tell you that our previous High evaluation of this hotel has gotten even better! For those unfamiliar with Seattle, Kent, WA is a small, quiet... more

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5 of 5 stars
Kalispell
16 May 2009 | Trip type: Family
1/1 found this review helpful

On our trip to Seattle to see a baseball game, we made the mistake of leaving the kids with grandma who preceded to feed them until they were gorged. Upon our return to the hotel, our seven year old son threw up on the bed and then tried to get to the bathroom, but didn't make it for round 2.... more

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3 of 5 stars
Nanaimo, Canada
6 Dec 2008 | Trip type: Couples

This hotel was what I expected from reading reviews. The hotel has recently gone through a renovation and it does look good,there are a few thing`s I would fix up but it was what I expected! The parking lot looks a little spooky and the bathroom was not really up to par eg:broken drain,not working fan and no handle on... more

Management response from
PlazabytheGreen, Marketing and Sales Manager

Thank you for your feedback on our hotel. We appreciate it and find it very valuable to our efforts on continual improvement. I have passed along all the information to our maintenance department to make appropriate repairs. Should you have any other suggestions or concerns, please let me know and thanks for staying with Plaza by the Green. Best regards,...

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4 of 5 stars
Montreal
19 Nov 2008 | Trip type: Business, Solo travel

I really enjoyed my 2 night stay at this hotel. The front desk was efficient and nice. The room was very nice and clean... however, the fridge made a lot of noise.. I had the AC on to cover the annoying noise to sleep (FYI:room 212- I know the manager reads these reviews). Also... a bit annoying that not enough... more

Management response from
PlazabytheGreen, Marketing and Sales Manager

Good morning, Thank you for reviewing Best Western Plaza by the Green. We appreciate any and all feedback for our continual efforts to improve our guests' lodging experience. Our Maintenance is fixing the refridgerador as we speak. We look forward to hosting you soon! Mark

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2 of 5 stars
Aberdeen, Maryland
6 Nov 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

I stayed at the Best Western since it was close to the SEA TAC airport and on the way to Fort Lewis. The photos and reviews made the hotel sound very nice. Instead, it was a fair hotel, but not worth the extra travel from the airport. My reservation asked for an extra blanket and pillow for the room, and... more

Management response from
PlazabytheGreen, Marketing and Sales Manager

Good morning, I would like to apologize for your less than favorable experience at our hotel. I understand your concerns about food at the Manager reception, hot tub maintenance, and blankets/pillow not being in your room. I have spoken to the Guest Services Manager, Maintenance Technician and General Manager to stress your disappointment and employ policies to prevent this from...

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3 of 5 stars
11 Sep 2008 | Trip type: Family

I am not a huge fan of the Best Western chain and I really try to stay away from their hotels/motels. However, my husband was flying into the Sea/Tac airport and we wanted a place close enough to the airport without actually staying next to it. So, after reading tripadvisor reviews, I decided to book 2 nights here. The first... more

Management response from
PlazabytheGreen, Marketing and Sales Manager

Good morning, I apologize for the experience you had at our hotel. Our staff has been made aware of your concerns and we will address all we have control over. If you would like to discuss further, my personal cell phone is 206.571.624. Best regards, Mark

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5 of 5 stars
GA
4 Sep 2008 | Trip type: Couples

We stayed here on our trip to Seattle because of other great reviews. The room was very, very nice and the staff was just super! They have a free shuttle to pick you up at the airport. If you need a ride back to the airport at an odd hour they will call a cab for you at the hotels... more

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4 of 5 stars
New Jersey
22 Aug 2008

A pretty nice hotel within easy striking distance of the Seatac airport. A somewhat nicer location than the strip immediately south of the airport, but only a few minutes farther. The rooms are nicely renovated but a little on the small side. Minor problems: the internet connection was slow and flaky, and footsteps from above were a little loud (but... more

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2 of 5 stars
California
15 Aug 2008

The facility itself is of good quality. Sheets, pillows, bed, bath room, TV are all great. This place locates in a plaza that shares the same parking lot with other stores. One store is a bar. The bar is 10 steps away from one end of the hotel. During Saturday night, the bar goers occupied the parking lot with cars... more

Management response from
PlazabytheGreen, Marketing and Sales Manager

Good morning, I apologize for the poor experience you had at our establishment. The owners of the establishment serving alcohol have been contacted through the Management of our hotel and the Owners of the Plaza. We are doing what we can to prevent future issues. If I can do something to make up for the poor experience you had, please...

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Best Western Plaza by the Green Also Known As

Address: 24415 Russell Road, 8th Tee Riverbend Golf Course, Kent, WA 98032
Kent hotels Best Western Plaza by the Green
4.0/5.0
37