Front desk management were nice. Great room, comfortable bed, quiet, would stay here again. We also stayed here during low season, so the hotel was especially quiet which i love. My BF and I stayed here as we were going to Stevens Pass to go skiing the next day. I slept well and was very rested for skiing. Two thumbs... More

I stayed here with my two children ages 5 and 13. The rooms are clean and comfortable however the beds are a bit firm for me, my back was killing me in the morning. It was great to have an indoor pool and hot tub which we had to our selves both times we used it, there is also a... More

I've stayed at this Hotel several times in the past and re-booked another visit online using their pre-pay "7 day advance" option for a small discount. My plans got changed to a different city in Washington and I called to transfer my booking to a different Guest House about 200 miles away just this one time. I did NOT ask... More

Hi everyone, I highly recommend this place to anyone staying in the area. The place has great staff and very good breakfast in the morning! Every request for extra towels, TP etc were all met very promptly with a smile. I would definitely stay there again!

I stayed here this past weekend for a race. Nice and clean, no unusual smells, and people were friendly. We ended up staying here since it had the indoor pool plus the breakfast. Both were well worth the extra money over one of the other places we considered. I'll keep this place in mind for next time I have to... More

Hey all, Had a good experience with these folks. Went up a day before to shorten the trip to Steven's pass with a couple buddies from college. Great location -- we were able to catch a flick at the movie theater and then get some lunch packed for tomorrow's skiing/snowboarding. It's about an hour away from Steven's so like I... More

We made our reservations for a one-night stay at this hotel using one of the more popular online travel sites and got a small discount off the rate advertised on the GuestHouse website. At the time of the transaction, I requested an early check-in for 2 p.m. (standard check-in time is 3 p.m.). The travel site recommended that any such... More

Don't get a room here if you would like to get some sleep. We could hear the people next door talking and even yawning! The room seemed clean but had an odd odor, as if they had used some "coverup" for a bad smell. When I asked the desk clerk for ideas about what to do in Monroe, she said... More

Customer Service is incredibly bad! My family stayed one night none of the staff would smile or even acknowledge you, I even said "Good morning" to several employees and did not receive a reply. Its like everyone there hates it and just don't care about there customers. I accidentally forgot a pair of shoes in the room, I called about... More