Erin is who I spoke with. She was so sweet and kind in setting up our request. We needed a non-smoking room and then I asked for our daughter and family and our family to be close to each other so that we could go back and forth to the rooms. Erin worked it so that we could have joining... more

Even though 6:00 AM was the advertised start time, when Gloria knew we had to go to work earlier, she was more than willing to open the breakfast service as early as 4:45. She was always cheerful, helpful, and her homemade gravy for the bisquits was the best! Thanks for a great stay. more

Staff are friendly and helpful; the room is more than expected and the complimentary breakfast was very good. Best of all was the cheerful morning greeting by Gloria in the breakfast room. more

I had to stay at Shilo Inn for 4 days due to business. She quickly became my friend in the breakfast room!! :) She took a personal interest in me.... I wish I could just pack her up and take her with me! I LOVED the biscuits and gravy!! One morning there wasnt any and she made some... Very sweet... more

We were traveling through on March 17th. I was on my way to see my Dad that was in the Hospital. He was not expected to live. I was checking out and my heart was very heavy. It was there that I met Debra. She was very compassionate and I knew she really cared. My Dad did go to be... more

We were rather pleased with the hotel, all in all, but when we went to the breakfast bar, Gloria was right there to help us make fresh waffles, to ensure that we had anything and everything we needed. What a treat it was to be served by such a lovely person. She certainly is the epitome of hospitality. Thank you,... more

The room was ok, it was a smoke free room but have a stale cigerett odor in it which was not pleasant. The sinks were plugged as was the bathroom, however, three days from my request to get them fixed, they fixed them just hours before we were checking out. Small TV's in room, not very desirable, but very clean... more

Had to go outside at 3 a.m. and met Debra at the front desk. She was very caring and personable and did not complain that she had to let me back in so early in the morning. I appreciated her quick and friendly conversation and her friendliness to my pet. Thank you! more

Splendid hotel for those in transit. So many little and not so little extras like the indoor pool; the fitness centre; the hot cookies, fruit and popcorn in the lobby; daily papers in the lobby; a computer for the use of the guests in the lobby; and friendly staff. Our stay was capped off with a terrific breakfast (included in... more