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Shilo Inn Richland

2.5 of 5
50 Comstock Street, Richland, WA 99352-4499
Hotel amenities
Shilo Inn Richland
Ranked #7 of 11 hotels in Richland
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94 reviews from our community

    Trip type
Traveller rating
    31
    16
    17
    22
    8
Date Rating
seattle
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 3 June 2013

Lots of stuff going on here. This first part covers customer service or lack of it. Originally my wife and the kids were going to drive down, watch another family member graduate high school, hang out with family and stay in the rv at the hotel and come back home. We drove our RV a few hundred miles to this... More

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Richland
1 review
3 of 5 stars Reviewed 23 May 2013

the service and cleanliness were excellent the value was very good the room quality was average the location was excellent the room quality was liked the least and the location and price were the best

Review collected in partnership with Easytobook.com

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Nampa, Idaho
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 19 May 2013

Very nice older hotel. Well maintained for the most part. The mini-suite we stayed in needed to have the carpets cleaned. We were there for an Optimist District Meeting over the weekend in the middle of May. The location is wonderful. It is right on the Columbia River and the Riverfront Trail. Quiet location for the most part. Our room... More

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Solana Beach, California
Top Contributor
51 reviews 51 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 10 May 2013

Awesome Hotel right on the Columbia river. After my horrendous night at the Bali Hi motel, which sucked and was dirty and where I paid almost 60$ a night, this place was heaven. I got a room in the rear of the hotel back by the river where it's quiet and the scenery is awesome. The rooms are clean and... More

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See 2 more reviews by DPMeadows for Richland
Santa Fe, New Mexico
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 7 May 2013

I go to Richland a fair bit for work and have stayed elsewhere. I keep going back to Shilo Inn. I find the people that work there to be very friendly. I like that there is a restaurant in the hotel that serves breakfast (don't forget your daily coupon) I like that the hotel is quiet, especially on the waterfront... More

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See 3 more reviews by poboi for Richland
Shilo I, General Manager at Shilo Inn Richland, responded to this review
15 May 2013

Dear poboi, Thank you very much for your comments. We appreciate all of our return regular guests as they have a special place in our hearts. Our goal is to provide an affordable, enjoyable comfortable stay for each and every guest. We appreciate your business and from all of our staff, we extend a big “thank you” Best regards, Ray... More

Moscow, Idaho, USA!
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 14 April 2013

We stayed here one night while shopping in the area. Originally attracted by a $59.00 per night rate, I looked elsewhere when I found out my Saturday night stay would be $119, only to find that Shilo was the only one around that would accept pets. Nice area, nice view of the river, close to decent dining, but, like others... More

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Travellers are raving about these Richland hotels

San Diego, California
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 9 April 2013

Windy night shakes the walls but great staff and breakfast. Good internet, older rooms but everything worked. Gazebo on the river - great sunrise. Location and price are big drivers and both were met.

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Seattle
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 April 2013

For a very reasonable price (lower than anything else in the area) we got a nice room overlooking the beautiful river. We went for a long walk on the river walk before dinner. Room is very clean and although a little dated in decor all was very nice: refrigerator, micro, movies, free wireless internet. We were very pleased -- we... More

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Federal Way, Washington
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 26 February 2013

Older hotel that needs some updating. Rooms are small and heating unit was very noisy. The breakfast was great and the location is too. It was very nice to be right along the river-great place for a walk.The staff is wonderful.

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Shilo I, General Manager at Shilo Inn Richland, responded to this review
27 February 2013

Dear briachel, Thank you for taking the time to share your experience with us, many of our guests enjoy our central location right on the river. We care about each and every guest, and customer service is our staff’s top priority. Should you visit us again – please do not hesitate to let our staff know of any maintenance concerns... More

Nonya
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 24 February 2013 via mobile

we came to the hotel to check in and realized there was a gun show at the hotel. It felt a bit uncomfortable guys wondering around dressed in Camo and packing guns. Went to check in and this hotel still uses actual keys for the rooms. The room key just happen to be taken by the last guest which was... More

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Shilo I, General Manager at Shilo Inn Richland, responded to this review
27 February 2013

Dear journeyman52, We are sorry that you felt uncomfortable with the Gun Show convention being held onsite and that our tv, keys and room accommodations did not meet your expectations. All of our guestrooms are inspected by our Head Housekeeper prior to being released for our overnight guests. We care about all of our guests experiences as cleanliness, customer service,... More

 
 
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Additional Information about Shilo Inn Richland

Also Known As:
Shilo Inn Richland Hotel
Shilo Inn Richland Hotel Richland
Richland Shilo Inn
Address: 50 Comstock Street, Richland, WA 99352-4499
Region: United States > Washington > Tri-Cities > Richland
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 11 hotels in Richland
Price Range: £
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Shilo Inn Richland
See lowest price for your stay*
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