the service and cleanliness were excellent the value was very good the room quality was average the location was excellent the room quality was liked the least and the location and price were the best

Very nice older hotel. Well maintained for the most part. The mini-suite we stayed in needed to have the carpets cleaned. We were there for an Optimist District Meeting over the weekend in the middle of May. The location is wonderful. It is right on the Columbia River and the Riverfront Trail. Quiet location for the most part. Our room... More

Awesome Hotel right on the Columbia river. After my horrendous night at the Bali Hi motel, which sucked and was dirty and where I paid almost 60$ a night, this place was heaven. I got a room in the rear of the hotel back by the river where it's quiet and the scenery is awesome. The rooms are clean and... More

I go to Richland a fair bit for work and have stayed elsewhere. I keep going back to Shilo Inn. I find the people that work there to be very friendly. I like that there is a restaurant in the hotel that serves breakfast (don't forget your daily coupon) I like that the hotel is quiet, especially on the waterfront... More

We stayed here one night while shopping in the area. Originally attracted by a $59.00 per night rate, I looked elsewhere when I found out my Saturday night stay would be $119, only to find that Shilo was the only one around that would accept pets. Nice area, nice view of the river, close to decent dining, but, like others... More

Windy night shakes the walls but great staff and breakfast. Good internet, older rooms but everything worked. Gazebo on the river - great sunrise. Location and price are big drivers and both were met.

For a very reasonable price (lower than anything else in the area) we got a nice room overlooking the beautiful river. We went for a long walk on the river walk before dinner. Room is very clean and although a little dated in decor all was very nice: refrigerator, micro, movies, free wireless internet. We were very pleased -- we... More

Older hotel that needs some updating. Rooms are small and heating unit was very noisy. The breakfast was great and the location is too. It was very nice to be right along the river-great place for a walk.The staff is wonderful.

we came to the hotel to check in and realized there was a gun show at the hotel. It felt a bit uncomfortable guys wondering around dressed in Camo and packing guns. Went to check in and this hotel still uses actual keys for the rooms. The room key just happen to be taken by the last guest which was... More