Have stayed several times at this property. Always friendly staff, rooms are large, clean and comfortable. Had a river view room and enjoyed sitting on the balcony people watching. The complimentary breakfast is typical hotel fare, but sure is convenient. Will always be my first choice in lodging in Tri-Cities!

over-all very satisfied, wih the exception of the front desk clerk that checked me in---did not handle my situation/request in a professional manner, was disrespectful towards me in front of others; did not help me through my situation and then afterwards would not help me at all - another clerk had to come over and help me

Overall experience was very great. Good location and very timely having the Tri-Cities Coin show at the hotel during my stay. Also Rosey's diner just next to the hotel was good and very convenient. Good food and great ice cream. Also the park next to the hotel was beautiful and so refreshing. Wonderul to watch families and friends having such... More

I stayed here for a couple of nights and was sorry my stay wasn't longer. Even though I didn't have a room with a river view, the room I was in was adequate size, and had a refrigerator and microwave. Hotel staff was very friendly. The grounds were well maintained. Centrally located and in an attractive area of the Tri-Cities,... More

The Hampton Inn Richland is one of my favorite places in the area to stay. The Inn is located right on the Columbia River and next to a very large park - the setting is beautiful.. The inn has just remodled yet again and it is wonderful. The rooms are spacious and beds very comfortable. The breakfast is above your... More

This hotel is always clean and even comes with a river view. Hotel staff are friendly and efficient. I use this hotel any time I visit the area (or surrounding area). A great value for a comfortable bed and a quiet room with a gorgeous view.

This is a very nice hotel. The room was large and spotless. The beds were comfortable and they had two different kinds of pillows so you could choose. Staff was very friendly. Breakfast is not gourmet but certainly better than most. Also loved the coffee/tea area located away from breakfast area. The hotel is right on the Columbia river. There... More

Within five minutes of finding our room, the staff called to make sure everything was to our satisfaction. One of my friends had never been to a hotel with a luggage cart or 24-hr coffee/pool/fitness room, so she was sure she was in Heaven. Every request I had was met with a smile. Even the cleaning lady was smiling. I... More

This hotel was clean, nice, good beds and blankets. Nothing smelled of smoke or bleach or anything unpleasant. All the people were very nice and did more than we expected. It's also right next to the city park.