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Holiday Inn Express Spokane Valley


Hotel class 2.5 of 5
9220 East Mission, Spokane, WA 99206
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Reviews you can trust

86% Recommend
4.5 of 5 stars 45 reviews
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By trip type
All (45)
[ Date ] [ Rating ]
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5 of 5 stars
washington
4 Nov 2009 | Trip type: Business

The team in this hotel provide an excellent service with a great hospitality. Make me feel at home. more

Management response from
Julie Cohen, General Manager

Thank you for your lovely comments! Our credo is "Arrive as Guests, Leave as Family" and it sounds like we have done just that! I love when our "family" members make special note of feeling at home, as that is what we strive for! Thank you again and we look forward to your next visit!

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5 of 5 stars
Idaho Falls, ID
29 Oct 2009 | Trip type: Business, Solo travel

I have stayed in some nicer hotels, and I think this ranks right up there. Not only that more charming in many ways and less expensive! I love it! more

Management response from
Julie Cohen, General Manager

I am very happy to hear that you loved you stay with us! We live by our mission statement, which is "Impress Guests" and it sounds like we did just that with you! Thank you for taking the time to write this review and we look forward to your next visit with us!

The Best
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5 of 5 stars
Iowa
28 Oct 2009 | Trip type: Business

This was a really nice hotel- the staff was extremely friendly, rooms are clean and there was a bit of food out for late arrivals as well as milk and cookies at night. I travel year round and stay at hotels in 28 statres. This is the BEST. more

Management response from
Julie Cohen, General Manager

Thank you first for taking the time to write a lovely review, and second for your kind words. Our company mission statement is clear and concise, "Impress Guests" and it sounds like that is exactly what you encountered when you stayed with us. I will certainly pass along the kudos to the staff, and we look forward to your next...

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5 of 5 stars
Penticton, BC
20 Oct 2009 | Trip type: Friends getaway

Picked the Holiday inn Express in Spokane Valley as we didn't want to be downtown, but wanted easy access to Northern Quest Casino. We loved this hotel. Very cozy atmosphere, from the fireplace in the lobby, to the comfortable breakfast room. Even a plate of fresh baked cookies set out in the evening. On the 2nd nite of our stay... more

Management response from
Julie Cohen, General Manager

Thank you for the lovely review! And I will be sure to let Kip know that you posted his picture online! We strive to make sure every guest is taken care of as if they were our family. Our mission statement is "Impress Guests" and it looks like we did just that with you! Thank you for also making note...

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2 of 5 stars
mill creek, wa
18 Oct 2009 | Trip type: Family
1/1 found this review helpful

I am about to book a hotel for the yearly holiday visit to Spokane and will not be staying here again. the hotel is clean, spacious, the rooms are of average holiday inn design & age (i.e. the nicer than many "chain" hotels). We checked in with no incident the first evening & slept wonderfully (after the club next door... more

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4 of 5 stars
Peoria
8 Oct 2009 | Trip type: Business, Solo travel

Stayed in Spokane for one night and chose this hotel since it was about 5 miles from the airport. I thought it was pretty cool that they had "Kip" their golden retriever greet you as you came in. A nice twist after a very long drive. Got a nice upgraded room and even received a note in the mail when... more

Management response from
Julie Cohen, General Manager

Thank you for your lovely comments. Kip is a wonderful part of our family and I am glad you enjoyed having him here! I am sorry you were given the wrong keys, but I am happy to hear that the staff took care of you and even followed up with a note in the mail. Thank you again and we...

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5 of 5 stars
Seattle
26 Sep 2009 | Trip type: Friends getaway

Our golf group has been going to this one outstanding HIE for quite a few years. We stay at other properties throughout the U.S. and sometimes abroad but nothing like this! The service is excellent from the moment you walk through the door. The manager, Juli, has taken us under her wing, and made sure we have anything we could... more

Management response from
Julie Cohen, General Manager

Thank yo so much for your lovely comments! We are always excited to have our "family" stay with us.Your group was one of the first groups I booked many years ago and I enjoy our visits each and every year! Thank you again and I will certainly pass along your praises to the staff and look forward to next years...

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5 of 5 stars
Allen, TX
24 Sep 2009 | Trip type: Business, Solo travel

I travel from time to time for work so I stay at numerous hotels throughout the year. Spokane (the city) is probably the worse place to stay at but this hotel makes the city bareable. When I stay in the city, I am usually in town for two weeks solid. I have to say, if I had to stay in... more

Management response from
Julie Cohen, General Manager

Thank you for your glowing review. I am glad that we are a bright spot in your travels. Kip enjoys being a unique feature at the hotel, especially when guests bring him toys and treats! I will pass along the compliments to the housekeeping department and we will keep the Manager Receptions going!! Thank you again and we always enjoy...

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5 of 5 stars
alabama
18 Sep 2009 | Trip type: Couples

we were on our vacation to glacier national park.we booked this hotel because of its location, sight unseen. but once we entered the lobby and were met with big, beautiful smiles, and a staff that acted as though they were "truly" happy we were staying with them.....! i feel like we are letting the "cat out of the bag," but... more

Management response from
Julie Cohen, General Manager

Thank you so much for taking the time to write such a lovely review. Every one on staff is truly passionate about serving our "friends and family" and I am glad that you were able to experience that. The staff is amazing and the hotel wouldn't be what it is without them. I am happy to see that you were...

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5 of 5 stars
Texas
16 Sep 2009 | Trip type: Business, Solo travel

This Holiday Inn Express has been a great place to stay for several years. The staff is exceptionally friendly and knowledgeable. Internet is reliable (especially important for us business travelers) and the evening nibbles are varied for benefit of the more than one-night stay guests. Give this one a try next time in Spokane. more

Management response from
Julie Cohen, General Manager

Thank you so much for the lovely comments. Our mission here is to Impress Guests, and it sounds like we have done that with you. As a loyal guest, we consider you family. Thank you for making our home your home when in Spokane! We look forward to your next trip to visit this "family"

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Holiday Inn Express Spokane Valley Also Known As

  • Holiday Inn Express Spokane
  • Holiday Inn Spokane
  • Spokane Holiday Inn
Address: 9220 East Mission, Spokane, WA 99206
Spokane hotels Holiday Inn Express Spokane Valley
4.5/5.0
45