Stayed a week here at the Red Lion at the park. Very nice rooms. Nice enjoyable stay.
Thanks Red Lion...
And Thanks To Maria...at the front desk who was very helpful, friendly and most courteous.
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Thanks for the compliments. Red Lion prides itself on friendly service! We love our guests and always want them to stay comfortable.
Sincerely,
Dominic Longo
Director of Rooms, Red Lion Hotel at the Park & River Inn
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It turns out there are a lot of hotels right near each other and all in easy walking distance of the convention center. The Red Lion was under a remodel for their lobby, but even giving them credit for that the hotel is old, out-dated interiors, dark gloomy low ceiling halls, dust and even cobwebs on our room's curtain valance....
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Thank you for your comments. We apoligize for any cleanliness issues you experienced during your stay. I have personally followed through on these issues with the proper departments. We're currently in the process of renovations which will include new carpet throughout our lobby, convention meeting spaces, guest corridors and stairwells. Also, there will be tile throughout and a new pool...
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This has become one of our favorite stops in Spokane. The service has always been great and the rooms have always been wonderful. We have made a habit of staying at Red Lion's whenever we can, you just can't seem to go wrong!
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Thank you for your kind comments. It is guests like you that make our jobs genuinely enjoyable. Our goal is to keep our guests happy and turn them into long term guests. We are glad to include you in that philosophy.
Sincerely,
Dominic Longo
Director of Rooms, Red Lion Hotel at the Park & River Inn
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I attended an event that was held at the Spokane Convention Center, so the Red Lion was a good choice for a close hotel. The rooms were very nice, clean and nicely furnished with Samsung LCD tvs and very comfy beds. The hotel staff was excellent in every way. Very friendly, helpful and full of recommendations of nice restaurants in...
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Thank you for your feedback. We are glad you enjoyed your stay at the Red Lion! I'm sorry we currently do not offer continental breakfast, however in the future you may be interested in booking a room package that includes the breakfast buffet. We hope we get the chance to serve you again soon.
Sincerely,
Dominic Longo
Director of Rooms,...
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We had a great stay. The room was very comfortable. Quality construction of the room furniture. Had a problem with a closet door and the staff was right in to repair it. Will go back for sure. Hot tub and pool convenient to use. Pool could have been a touch warmer though, it was winter and the pool was an...
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So glad you enjoyed your stay! We hope we have an opportunity to serve you in the future. Be on the lookout for our lobby renovation in 2012!
Sincerely,
Dominic Longo
Director of Rooms, Red Lion Hotel at the Park & Red Lion River Inn
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Good Downtown location, but they do get you with $9 a day parking. Great Pool.
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Thank you for taking the time to leave feedback. We regred at this time that we cannot offer complimentary parking. However, in the future you might consider booking a room package that includes parking. Also, we have several amenities on property that are completely free of charge such as wireless internet, fitness room, indoor pool, outdoor pool, in room coffee,...
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We enjoyed the balcony with the great view. However, getting to the room was a challenge! And the girl at front desk was not helpful at all, which was very disappointing for the overpriced room and also, considering we traveled with our 3 small kids and had just driven many hours to arrive in Spokane at midnight to a room...
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I apologize if you did not feel as though you were are most important guest while staying with us. Our goal is to make each Red Lion guest feel this way. We want you to feel at home especially when traveling with your family. I sincerely apologize for the cold feel of the hotel. We are doing are best to...
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I love this hotel. I will definitely be back. Everyone is so polite and professional. Rooms are nice. See you again. Thanks for a comfortable stay
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We are so glad you enjoyed your stay! We love seeing return guests and have made many new friends this way. Look forward to seeing you in the future!
Respectfully,
Dominic Longo
Director of Rooms
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Stayed in the executive wing.....very quiet, clean, and overall a great stay.
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We're so glad you enjoyed the quality that Red Lion Hotels strives to offer each guest! Thanks for your comments!
Sincerely,
Dominic Longo
Director of Rooms, Red Lion Hotel at The Park & Red Lion River
Inn
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The rooms are nice. They are roomy with standard amenities. The bed was really comfortable. It felt like a new pillow-top mattress. Nice tv. And the place is quiet. And it is just a short walk to the downtown Spokane area through the park, which is nice because there are a lot of places to eat and drink. They have...
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Thank you so much for your comments! It was great to hear that you enjoyed your overall stay with us. The time frame in which you were here is typically our slower season. This could explain the empty restaurant/bar. I invite you back during our Spring and Summer seasons when you can take advantage of some exciting restaurant specials. Do...
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