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The Madison Inn by Riverstone


15 West Rockwood Boulevard, Spokane, WA 99204
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Reviews you can trust

88% Recommend
4.0 of 5 stars 26 reviews
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2 of 5 stars
Tacoma, Washington
30 Oct 2009 | Trip type: Business, Solo travel

The Madison Inn was recommended by a colleague who works at Sacred Heart. The parking lot did not have enough spaces for all the guests. I arrived after 9 PM and was greeted by Jessica, who was wonderfully pleasant and friendly at the front desk. The rates were cheap and the on-line reviews seemed positive. I was shocked when I... more

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3 of 5 stars
7 Oct 2009 | Trip type: Couples

The room and common areas were clean and the decor was pleasant. We were assigned one of the corporate king rooms located at the very end of the top floor. Our room appeared to give up a little space due to the curvature of the building. The reservation was for two persons but the room seemed to be configured for... more

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3 of 5 stars
appleton
7 Oct 2009 | Trip type: Couples
0/1 found this review helpful

Stayed at the Madison Inn for three nights. When making the reservation the agent on duty was extremely friendly as indicated in previous reviews. Don't expect the Davenport, but then again the prices are better. As far as the room, space was adequate. Two beds and chair with very little room to spare. The heating filter was filthy! Tiny bottle... more

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4 of 5 stars
Seattle, WA
22 Aug 2009 | Trip type: Family
1/2 found this review helpful

This hotel is really a hidden value. Rates are exceptionally reasonable, in-fact better then 90% of other hotels in the area, and offering the same if not better services. The staff was very friendly and accommodating; The room very clean with all amenitites and quite comfortable. The only drawback is the lack of eating establishments within the area. There are... more

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4 of 5 stars
San Diego, California
21 Jul 2009 | Trip type: Couples
3/3 found this review helpful

Hidden behind the Sacred Heart Medical Center and a little of a challenge to find, the Madison Inn provides a quiet, smoke free oasis, yet near all in a bustling city. It delivers value for the money at the standard rate, and if one should qualify for the medical rate it is an outright bargain unmatched in the city. We... more

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5 of 5 stars
High River, Alberta
19 Jul 2009 | Trip type: Couples
3/3 found this review helpful

As the title conveys this establishment was one of the nicest properties (relative to price paid per night) we have EVER had the pleasure of staying in. Open the door to an immaculately kept room (slight issue with the pungent odor from the recently installed carpet) stocked full with everything one requires to remain comfortable. The night desk staff (3... more

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5 of 5 stars
Calgary
27 Apr 2009 | Trip type: Couples
3/4 found this review helpful

Stayed at the Madison enroute to the Oregon Coast and again on the return trip . The hotel is clean and comfortable and the service we received was excellent . I will always stay at the Madison if I am in the area and in need of a hotel . more

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5 of 5 stars
27 Mar 2009 | Trip type: Couples
2/3 found this review helpful

My husband and I have stayed at the Madison so many times and each and every time we stay there we know we will be back. We are treated like old friends by now and the staff is just so welcoming, the rooms are so comfortable and the whole experience is always the best. The last time we went we... more

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5 of 5 stars
Pomeroy, WA
27 Mar 2009 | Trip type: Business, Solo travel
3/4 found this review helpful

What a pleasure to have such an accommodating staff!! The rooms are a great value and so very convenient to the hospital - an easy one block walk. Ample parking, just the right breakfast (not too heavy) and very quiet. I would stay here again even if I didn't have someone in the hospital. It may be geared a little... more

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3 of 5 stars
Olympia, WA
13 Mar 2009 | Trip type: Business, Solo travel
0/4 found this review helpful

This is an interesting hotel that would be great for certain needs. I tried to book a room through their website and they don't have online booking. When I called though, I had great customer service and was given a much better rate than I had found through third-party sites. Strangely though the clerk couldn't email me a receipt (for... more

Management response from
Bill G, General Manager

As the General Manager of The Madison Inn, I am puzzled by this review. We provide tremendous value and amenities for our guests regardless of their reason for visit. And I am stunned that eireannlass’ did not mention to us during her stay that we were not meeting her expectations. Guest service is crucial to us and we would have...

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The Madison Inn by Riverstone Also Known As

  • Madison Hotel Spokane
  • The Madison Hotel By Riverstone
Address: 15 West Rockwood Boulevard, Spokane, WA 99204
Spokane hotels The Madison Inn by Riverstone
4.0/5.0
26