My family and I stayed at the Shilo in Tacoma last month and I cant say enough about the hospitality and service. My husband and I were amazed at how accomidating the staff was, our two kids loved the pool and lobby ( snacks included), and the rooms were clean and comfortable. Its is usually difficult to travel with two... more

I Will not stay at this motel ever again it is the worst the worst experience i have had in the motels we have stayed at, we have stayed at alot of motels too. ..........but this is the worst,,,,,,,the people are rude and not helpful at all the rooms are dirty and smell, heater in our room wouldn't go off... more

Received great service from Jeanette Juanillio, who worked at the front desk. more

Exceptional Service by Sheree and JJ looking after a mix up in hotel reservations. We were treated to upgraded rooms and all the staff took this hotel and our stay to a quality which is worthy of recognition. As I said to Niki the manager, if I had been recruiting staff she woulod of been without a lot of hers.... more

We love the people at this hotel. They are always friendly, accomodating and service oriented. Yes, the property could certainly use a "make-over", but it's location and exceptional staff are the reasons we keep coming back. The proximity to many restaurants and numerous shopping experiences make it very convenient. Kudos to the Shilo organization. more

I went to Tacoma to visit someone who is studying there - all the way from Norway. The staff was great and ONE person really made an impression. She was outstanding! But I felt that all the staff did everything they could to help and serve if I had any needs or questions. And now Im going back in February....so... more

This hotel was nice. The room was clean and the staff was helpful. I would stay here again and would recommend this place to a friend. more

My stay at the Shilo Inn was very comfortable, and I give all credit to the front desk management, also the, the head of maintaintence for their hospitality. During my stay all of my needs were addressed. I trully thank you all for contributing to my vacation time spent at the Shilo Inn. If and when I return to Tacoma... more

I was in tacoma for Thanksgiving and reunion concert, and i book my stays' there at the Shilo Inn Hotel.And even though i never stayed there before , i wanted to check it our. I was Impress with both my stays.The Front desk service was Great, friendly, they smile, respectful. JJ went out his way to make sure i had... more