Staff was extremely friendly and helpful, especially on checkout. Pool area was clean and nice, including a whirlpool. Accommodating of pets with a small fee, which is much appreciated! Rooms were clean and reasonably nice, but perhaps a bit out of date - could use updating on the comforters and decor, but nothing major. The best part about the hotel... more

Very nice hotel. Rooms were rooming and were very clean. Beds were comfy, plenty of pillows and towels. Pet freindly w/fee but worth it. Rocking chairs sit out on the front porch under an awning, and has a patio swing in a grassy area to just lounge. Nice place and freindly staff. more

The Comfort Inn met our needs well since we booked a room with a sofa, microwave & fridge. As an extra bonus we were really surprised to find a room with a window that opens -- it was so nice to bring in the fresh air and hear the birds chirp. The property was convenient to many restaurants and was... more

I have to first say that I stay here alot. Every time I work out of town my entire crew stays here. I have NEVER had a bad experience yet. The crew is great and I agree with the person that said these people should train other hotel employees. They were so accomodating with my every need. They are like... more

For the past 4 years we have spent a week with our grandchildren, who live in W. Va., at the hotel. The front desk and housekeeping staff are friendly and efficient. The kids love the indoor pool, especially during our November visits. They look forward to the great variety of breakfast items offered. We look forward to our yearly visits.... more

This was the best experience that I have ever had while residing in a hotel. My car broke down as I was traveling back to college and the staff at the Comfort Inn was the epitome of superior customer service skills. Hotel staff across the nation should receive education in customer service from this staff. The rooms were great and... more

We needed a place to stay overnight in the area. It was better than I thought from the reviews. It was clean, but there were a couple of inconveniences. We wanted a rollaway and they didn't have any left, the ice makers didn't work, and the pillows were small foam balls. For breakfast they had a waffle maker, but only... more

This is above average from your normal Comfort Inn. It is a newer building by the mall and a Kohl's. The rooms were average and the pool is indoors but not very deep. I think you can take pets here for a fee. Overall, this and the Hampton Inn in Barboursville are about the same. Just go with the one... more

This was a fine hotel located right in the mall parking lot. Clean rooms, decent breakfast bar. Nothing spectacular but meets the basic needs. more