I travel all the time and staying here was a complete mistake. The room was still a mess when I opened the door. I went back down stairs and the lady said yea I gave you the right key, whats the trouble?? I said the room is dirty and she looked at me with a smile and said oh really?... more

This is a lovely hotel in the center of town. We enjoy the area and it is a short trip from the D.C. area. We just returned from a weekend stay that was our second trip in two years. It is obvious the continued improvements that are being made to a compound that includes several buildings. I noted an improved... more

I booked a romantic spa package here for my fiancee's birthday (hey, spa day - win/win if you ask me) and after reading some more recent reviews I was beginning to get a little nervous. But - it was too late to cancel, so we sucked it up. We are SO glad we didn't cancel - we had a wonderful... more

My wife and I visited The Inn and Spa at Berkeley Springs, also known as The Country Inn at Berkeley Springs, for what was intended as a relaxing weekend getaway. Based on photographs and a description of the Inn, we believed we were booking a luxurious and relaxing spa weekend. This was not the experience that we had, however. We... more

The rooms are outdated. The customer service was rude, basically you were a pain to them. The spa services were bad. Room rates have increased not worth the price. Spa service people were rude. Talking about other clients while attending to you. To go to your different services you would have to walk outside in the cold with only a... more

myself and 4 of my friends were ready for a great girls weekendand were somewhat disapointed. the rooms the resaurant and front desk were just ok. the spa experience was very interesting! the staff and the services were excellent, but the conditions they had to work in were a little rediculous! the directions to the spa are a little confusing,... more

This place has so much potential, but alas, it's just that -- potential. While the room was OK, the "upgrade" to the "newly renovated" queen suite (room #30), wasn't worth it. The room was large, I'll give them that, but the one tiny window overlooked the maintenance area for the hotel. Not exactly scenic. Bathroom towels were thin and raggedy... more

I stayed here with my wife and two kids one night over the Thanksgiving holiday. We stayed in the "west building" behind the main building. The room was fairly large and clean. It was very, very quiet. Perhaps we were the only ones on the entire 3rd (top) floor? The room needs some updating - peeling wallpaper, old vanity and... more

After reading several below average reviews, our expectations were low. The Inn exceeded them by providing a quaint trip to years gone by. Room was small but clean; its corner location gave us two windows. Although the window A/C struggled against the near 90 degree weather, it provided sufficient cooling. Friday afternoon's wine and cheese reception with fiddle player was... more