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Marriott Charleston Town Center


Marriott Charleston Town Center
Hotel class 4 of 5
200 Lee Street East, Charleston, WV 25301
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Traveller Reviews

78% Recommend
3.5 of 5 stars 44 reviews
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By trip type
All (44)
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5 of 5 stars
Chicago
24 May 2009 | Trip type: Family

We always have a great experience at this location. The staff has always been so helpful and accomodating. This trip we asked for directions to a restaurant, and they offered to shuttle our small group there and back free of charge. It would be nice if they offered free wireless internet access in the hotel since this is the norm... more

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3 of 5 stars
Charleston, WV
30 Apr 2009 | Trip type: Business
1/1 found this review helpful

I was very disappointed in the Marriott. When you think of the Marriott hotels you think very nice. The lobby and the meeting rooms were very nice. The staff and restaurant were very nice. The rooms were not any thing special. There was no wireless. I could not believe I could go to McDonalds and get wireless internet but not... more

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2 of 5 stars
Toronto
20 Apr 2009 | Trip type: Couples
1/1 found this review helpful

We stayed here thinking that it would be the best place in town - after staying there we were very disappointed. Front desk service was good and then it was downhill after that. Rooms are tired and bathroom not very clean. Beds not comfortable. Service in the restaurant was awful and mediocre. We have stayed at many Marriott's and this... more

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2 of 5 stars
West Virginia
18 Feb 2009 | Trip type: Couples
1/1 found this review helpful

I booked a room taking advantage of the Valentine's Day weekend special. It was a joke. The room was noisy, the service at the restaurant was horrible and the room was not that nice for a Marriott property. We walked down to the Embassy Suites next door and it was a much more pleasant atmosphere, at least in the atrium... more

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2 of 5 stars
Tallahassee
30 Jan 2009 | Trip type: Family
1/1 found this review helpful

We got a decent price-- $95 a night, and wanted an indoor pool for our toddler, a must in 30 degree weather. The pool, unfortunately, was dirty, with hair and unidentified bits floating in cloudy water. The room was ok and appeared clean. Avoid the restaurant. Food was bad even compared to the average in Charleston (notorious for its lack... more

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2 of 5 stars
Berkeley Springs, West Virginia
4 Jan 2009 | Trip type: Couples

I am an experienced world traveler and have seen very nice, mediocre and pretty bad hotels. I love Marriott branded hotels typically and feel the overall quality of them is higher than most other chains. The Charleston Marriott Town Center unfortunately doesn't QUITE live up to the standard Marriott has set. I have stayed at this hotel many times over... more

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5 of 5 stars
Kentucky
7 Oct 2008 | Trip type: Couples

We stayed the this Marriott for a Carrie Underwood concert. I always book Marriott hotels because I know I am guaranteed a clean room, comfy bed, down comforter, and feather pillows. This hotel was very nice because we parked in the parking garage and did not move our car until the next day. We walked across the street to the... more

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3 of 5 stars
ohio
8 Sep 2008 | Trip type: Business, Couples

The biggest plus was the bed...very comfortable. The staff was polite and all spoke English. We had a room over the reception tent and the music was too loud. About 0351 AM some frat brats were playing on the next door balcony...the doors to which are supposed to be locked for safety... I peeked out my window about that time... more

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2 of 5 stars
Pittsburgh
1 Sep 2008 | Trip type: Business
0/1 found this review helpful

This hotel was nice for sleeping. That's it. No free parking, no free internet, no wifi at all, and no breakfast at all. You could get all 4 of those things at a much cheaper rate somewhere else. A complete embarassment to the Marriott name. more

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3 of 5 stars
Richmond, Virginia
6 Jul 2008 | Trip type: Couples

This is a well maintained hotel with comfortable beds. However, for people used to Marriotts, things don't work as well as expected. After making the reservation online, we called to ask if the concierge lounge would be open for breakfast during the weekend of July 4th. We were told that the concierge lounge was closed so no breakfast would be... more

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Marriott Charleston Town Center Also Known As

Address: 200 Lee Street East, Charleston, WV 25301