It is always great to hear that a customer had an outstanding stay. More importantly when the people, our staff, make the biggest impact on the stay that is what we are all about and strive for with every single guest that visits the Charleston Marriott Town Center. You taking the time to make comments is truly appreciated by the... More

Thank you so much for taking the time to give us feed back in regards to your current stay. Marriott takes pride in providing excellent service and based on your comments we were able to meet most of your expectations. I will pass on your comments to the staff who truly will appreciate all your kind words. We look forward... More

Thank you so much for providing us with your valuable feed back. We are glad you enjoyed your stay but we are here to create a stay that makes you say wow. We did not accomplish that this time but we will try even harder on your next visit. I will look into the lobby music selection as this is... More

Thank you so much for taking the time to give us feed back on your current stay. Your kind comments about the hotel, especially the wonderful service comment, will be shared with the entire staff. Our focus is always on service and when that gets acknowledged it is a very positive and motivating to everyone. I am truly sorry that... More

Thank you so much for your feedback on your recent stay. It is always great to hear that the hotel was clean and comfortable during your stay as that is a top priorty for our hotel. I am sorry that you feel the hotel is over priced as our goal is to provide top quality service which has a great... More

Thank you for taking the time to review the Charleston Marriott Town Center. The entire team understands that we are in the business to serve the guest and it is always a very encouraging when someone takes the time to give positive feedback. Thank you so much and we look forward to serving you again in the near future. More

Thank you for taking time to provide feedback on your recent stay. It is our pleasure to service you and the kind words are most appreciated by the entire staff. The housekeeping staff takes great pride in the cleanliness of the hotel and are ranked in the top 10% of Marriott hotels and resorts for room completely clean. Service is... More

Thank you so much for taking the time to express your views on the renovation, as well as, the new Brick Salt Bar and Kitchen. I certainly understand and agree that the new Marriott concept of a great room may not be as family friendly as it could be so we have made some adjustments. The attached Gauley rooom which... More

Thank you so much for taking the time to give us your valuable feedback. Your concerns in regards to the open bar and restaurant concept is very valid and understandable as a father of 4 children myself. In order to make it a more family friendly environment for children we have extended the restaurant into the Gauly room that now... More