Not a good first impression - the night clerk was on private phone call - was disturbed she had to check me in. Room was ok, beds and pillows were very uncomfortable. Sliding doors did not close all the way - left a 1" gap allowing the city noise/sirens and cool rainy damp air in all night thus had to... more

After a 10-hour layover for my connecting flight to Charleston, the greeting I received at the hotel check-in desk when asking about my reservation was, "Um, I really hope we have a room for you." Being exhausted, I could only laugh. For some reason, I was given a smoking room even though a non-smoking was requested. They could not change... more

Huntington's Pullman Plaza Hotel was, at one time, part of a well known hotel chain. The facilities are clean but a little dated. The restaurant is very pricey, but the food was good. The hotel provides two complimentary drinks in the bar adjacent to the restaurant, but the options are limited to the house brands of whisky, and the house... more

I'm a Huntington native who now lives out of state, and I remember when this hotel was built - as a Holiday Inn. When I come to Huntington, I need a hotel that is centrally located. I'm also there for several days, so I need the bed to be comfortable. In order to assure the comfortable bed, I book the... more

From the minute I pulled into the Valet area, the service began. Every employee from that point until my departure was super friendly, helpful and professional. Housekeeping was first class and the breakfasts were quite good. I'm a Marshall grad and Pullman fan who will return. I coudn't have been treated any nicer or slept in a nicer facility. The... more

Heading home to Virginia we needed a place to spend the night, all the hotels near the interstate were booked so we drove into town and discovered the Pullman Plaza, which looks very expensive. They had rooms available, quoted at $109. but the desk asst. asked if we had AAA, which gave us a rate of $89 with breakfast included.... more

Poor Pitiful Pullman Plaza. Do not stay at the Pullman if you expect a good experience. It starts with guest relations, and that is a foreign concept to the staff at this hotel. The valet parking is even a joke. It took two hours to retrieve a claim ticket once my vehicle was parked. (It was more important for the... more

Poor Pitiful Pullman Plaza. Do nost stay at the Pullman if you want: satisfaction, security, or a good experience. It starts with guest relations, and that is a foreign concept. The valet parking is even a joke. The customer service at the front desk was even worse. I asked for a quiet room and was first sent to a room... more

Reservations: You can only reserve your room via the phone with a credit card number. They do take AAA. Pricing: Decent, especially considering that there aren't too many accommodations in Huntington. Rooms: As we walked in, it smelled strongly of a dirty, chemical, lemony scent. We later realized it was coming from the bed linens (not good for someone with... more