This hotel is awesome! They have Jr Suites which make it large enough to take the kids and not trip over them. I have stayed here twice and never had ANY problems, from check in to check out! Clean and desk people are ready to help you. Also close to convention center(across the street) and shopping area w/ movie theatre... more

I booked non-smoking room weeks in advance of my stay. I have sleep apnea and must wear a CPAP Machine when I sleep. A smoking room to me is not an inconvenience it is not an option. The last thing I need in my condition is forced pressurized smoke. If this facility could not provide me with a non-smoking room,... more

I stayed here one night, and dealt with some of the most ignorant, rude, and incompetent employees I have ever seen. I can rank the reasons for my bad experience here as such ....... 1) The security guard with an extreme case of self-importance and a touch of paranoia. Heaven forbid anybody question the hat that reads SECURITY, this will... more

My wife and I spent one night at this property following an event at a local arts center. We booked a two room suite directly with the property and were quoted a rate of $93.00 for the night. This was not a bad price for that type of room. This was especially true given the fact that there were many... more

Looked nice on the outside but once we stepped in the door that nice look changed. Oh, yes, the lobby is nice but small. We tried to check in an could not because the staff person behind the counter was gone and they had left a high school girl and she didn't know anything. We had to wait for the... more

The sign out front states "voted best in the state." If that's the case I don't think I want to stay in any others in West Virginia because this one needs serious maintenance work. On our floor there were ceiling tiles out and two wires were actually hanging nearly to the floor. This was fixed after I reported it. There... more

We were booked at the Radisson for a week, but left immediately. Thank goodness the Holiday Inn had a cancellation. I read the previous reviews and was surprised about the service comments. Maybe it wasn't an issue for us, because I don't think we had any requests. We found the rooms to be attractive, affordable, spacious, and above all CLEAN!... more

Stayed here while visiting for a football game at nearby Marshall University. The location was right across from the Hall of fame cafe which was really good. There is a new place to shop and eat and also a movie theatre right next door. Parking was free but hard to get on Saturday night due to a concert next door... more

My husband and I were very pleased with the appearance of the hotel when we arrived. I continuted to be impressed. The lobby is small but nicely furnished. There is a small indoor pool which appeared to be very well maintained. We glanced at the exercise facilities which seemed quite adequate. Our room was a very nice size. I was... more