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Hilton Garden Inn Morgantown

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Traveller (95)
Room & Suite (37)
Dining (13)

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About

#4 of 16 hotels in Morgantown
Location
Cleanliness
Service
Value
Located in the new Suncrest Towne Centre, Hilton Garden Inn is conveniently located near West Virginia University. offering easy access to many of Morgantown, WV's finest businesses including. Mon General Hospital, Mylan Pharmaceuticals Inc., National Institute of Occupational Safety and Health (NIOSH), West Virginia University Hospitals, and West Virginia University. Enjoy West Virginia tourist attractions, such as: white water rafting on the Cheat River, Historic Met Theater and WV Public Theatre, Forks of Cheat Winery, Coopers Rock State Forest, Wine and Jazz Festival, Dorsey's Knob Park, Cheat Lake, Mountaineer Balloon Festival, Mylan Puskar Stadium. Guest rooms feature, 37- inch HDTVS, large desk area with Herman Miller Mirra ergonomic chair and hospitality centers complete with refrigerator, microwave and coffee maker. Enjoy our Indoor pool and Precor exercise room, Room service, In-hotel dining, and on-site guest laundry.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
Convenience store
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Green
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
933Reviews6Q+A73Room tips

Reviews
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Carla M wrote a review Jan 2024
Arlington, Virginia107 contributions76 helpful votes
I booked a king bed with a whirlpool tub and separate shower. I was given a king bed with no whirlpool tub. They did not tell me ahead of time or ask my permission. They texted me to ask how my stay was going, but they didn’t even mention The room switch. I’m so tired of having my room switched without my permission by Hilton all over the United States. I’m a diamond member, I’ve been a diamond member for over three years. I booked through my Hilton Honors app. I checked in with my digital key and that’s when I found out the room wasn’t what I booked. Thanks for the notice. I went to the front desk to ask what happened. The lady was very nice and she apologized. She said she gave me extra discounts which I will definitely look for when I get my bill tomorrow. I checked my email to see if there was any recognition already that my room was switched but there is none. She said they overbooked. How does a hotel overbook? I am a diamond member, so I feel like I should be given that kind of treatment. Even if they had called ahead of time to apologize that would’ve helped a little bit. If it weren’t freezing cold, I would seriously consider leaving and not staying here again. It isn’t so much that the room is different because that part isn’t as big of a deal. The part that is frustrating is that they didn’t tell me an advance and that they assumed that would be OK. Overbooking is their problem it’s not that of the customers.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Carla M wrote a review Mar 2023
Arlington, Virginia107 contributions76 helpful votes
Hotel's Favourite
We have made this our regular hotel when we visit family in Morgantown. It’s more affordable and convenient than the waterfront hotel. There’s a Kroger nearby if we need anything, there are several good restaurants at Suncrest town center near the hotel. I always select the room with the whirlpool tub, which is a treat. The front desk staff are very friendly and helpful. There’s a bar downstairs if you want to grab a drink on your way back to the room. There’s an indoor pool if you’d like to swim. Parking is conveniently right outside the hotel. There’s really no reason to stay anywhere else.
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: The Kroger is a nice, grocery store. Lots of nearby restaurants parens
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Boshinsky, General Manager at Hilton Garden Inn Morgantown
Responded 11 Mar 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Applebobs wrote a review Nov 2023
Alexandria, Virginia2 contributions
Rooms were very clean. Friendly staff. Free adequate parking. We did not have to use our car until we left to return home. Easy walk to the West Virginia stadium. Excellent restaurants across the street. And a Kroger’s store for any last minute snacks.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Boshinsky, General Manager at Hilton Garden Inn Morgantown
Responded 27 Nov 2023
Thank you for taking a moment to share with us! I am happy to hear you enjoyed our hospitality during your last visit to our property! We hope to see you again soon when you are traveling through the mountains of West Virginia! Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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OrangeLeopard wrote a review Oct 2023
Houston, Texas22 contributions20 helpful votes
Some good things first: the front desk staff was nice; we got the room we booked; the lobby was spacious and new-looking; the bed linens and towels were soft; the bed was comfy; the hotel is in a nice area of shops and restaurants; and parking is free. However, the bad outweighed the good here. The carpet throughout the 6th floor where we stayed was stained and ripped and the furniture and walls definitely need an update. Worst of all was the bathroom. The shower door did not close and the shower head was not adjustable; thus, water leaked out all over the bathroom floor, creating a slippery and dangerous condition. Also, there was mold on the shower walls and ceiling; what I initially assumed to be a strong bleach smell was actually the odor of mold. Not surprised given the shower door leak. Finally, some problems with breakfast. The hot breakfast does not start til 7 am--a problem when you have to get going earlier (as multiple people were doing that morning). Also, they charge about $10 for the breakfast, which is usually free in hotels of this price range. All in all, a disappointing stay for a Hilton hotel.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Boshinsky, General Manager at Hilton Garden Inn Morgantown
Responded 26 Oct 2023
Thank you for taking time to share with us. We are actually about to start full renovations here shortly before the end of the year that will replace all of the old carpets and furniture in the rooms!! Also, the Hilton Garden Inn brand has three different options for breakfast including a continental cold breakfast, a hot buffet, and a delicious full menu that you can order off of for purchase. Other brands or hotel chains may only offer a limited cold continental free breakfast. We hope to see you again soon after we renovate!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rose S wrote a review Oct 2023
5 contributions
Jean and Ana are amazing! I came back to this hotel after visiting for the first time a week ago just for them. It was my first time in this state and they were so nice as well as friendly. It’s good to have a good front desk crew. They made sure I was enjoy my stay!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Boshinsky, General Manager at Hilton Garden Inn Morgantown
Responded 10 Oct 2023
Thank you for sharing your experience with us! We are very excited to hear that you enjoyed our hospitality! We hope to see you again very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MikeL3810 wrote a review Sept 2023
Doylestown, Pennsylvania44 contributions10 helpful votes
We have stayed at this Hilton Garden Inn three times in the last month. The hotel is very nice. The location is perfect. Definitely Mountaineer country!!! They have updated the lobby and I’m informed the rooms are next. The staff are always friendly, including the night clerks, who have always welcomed us in really late at night. Erica and Kim are also a pleasure to speak with at breakfast and are both very courteous and helpful with guests’ needs. We look forward to staying here again in the near future. Thank you!
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Boshinsky, General Manager at Hilton Garden Inn Morgantown
Responded 8 Oct 2023
Thank you for taking time out of your day to share some kind words with us! Yes, if all goes well our renovations will start sometime in November this year!! We are pleased to hear that you enjoyed your time with us, and we hope to see you on your visit through the area. Have a great day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Angelo S wrote a review Aug 2023
Hilliard, Ohio3630 contributions334 helpful votes
The hotel is located reasonably close to the highway in a commercial area that has a number of dining options if you don't want to eat in the restaurant. When we arrived, the front lobby was very modern looking and had a number of seating areas that could hold small groups, and one large communal table. There was also a small convenience store with about anything you could need (if not, there is a grocery about 200 feet away). We were warmly greeted and instructed where to park (there is a shared parking lot). Overall the hotel was clean and very quiet, even overnight. Check in and check out was very straightforward. In the room, pretty standard Hilton bed, extra blanket and pillow, working desk, side chair, large screen LCD, and small coffee/microwave/refrigerator area. The bathroom has the standard toiletries, and the towels were OK. The only real complaint is that the lighting was not very good for my wife to get ready in the morning - lots of shadows. The on-site restaurant was pretty average and slightly overpriced. The bar area was nice and there were a few people sitting there and in the lobby while we were there.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Boshinsky, General Manager at Hilton Garden Inn Morgantown
Responded 7 Oct 2023
We are glad you found the hotel to your likely and apologize the lighting did not meet expectations. We appreciate your feedback and will use it to continually improve experiences for our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Allison S wrote a review Aug 2023
Santa Monica, California2 contributions
This hotel double charged me by accepting a travel reservation under points but then at checkout charging my card for the stay. Therefore being double payed for one of the nights. When my credit card company called to request a refund they were continuously unavailable and responsive and difficult even though they were paid twice for one night stay. I wrote a complaint to the manager who wrote me an email back, however never responded after the first email totally neglecting the event. Such a shame this hotel is close to an area that we frequent a lot but customer service is super important.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Boshinsky, General Manager at Hilton Garden Inn Morgantown
Responded 18 Aug 2023
Thank you for taking time out of your day to share with us. After looking into your concerns, we found two separate reservations in your name booked at our property recently. The first one being booked directly through us, and the second one was booked through a third party. We have a 24-hour cancellation policy for any reservations that are requesting to be cancelled. Thank you for your understanding, and we hope you continue to stay with us when you travel to Morgantown.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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VonSkippack_PA wrote a review Aug 2023
Skippack, PA21 contributions33 helpful votes
I was a little concerned staying here with the recent negative reviews but it was only for 1 night and it’s a good location to stay. I have to say ,I was pleasantly surprised. Check in was a breeze and I received 2 complementary water bottles. The room and rugs are dated and the furniture a bit tired but it was clean and the bed and pillows were very comfortable. Renovation is coming in the fall. All in all I’d have no problem staying here again, and look forward to returning after the renovations are complete. Staff was nice and the lobby area is very pretty.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Go to Bartini Prime across the street for happy hour!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Boshinsky, General Manager at Hilton Garden Inn Morgantown
Responded 8 Oct 2023
Thank you for taking time out of your busy schedule to share with us! Our team is very excited to hear that you enjoyed your experience! If all goes well, we plan to start our renovations sometime in November before the end of the year. We hope to see you again at a later date when traveling through the Mountains of West Virginia!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CJE3 wrote a review Aug 2023
DeKalb, Illinois42 contributions10 helpful votes
We were there to move our daughter into college. I didn’t read the reviews and just booked it mainly based on the location. We love where it is and many things in the Suncrest Shopping Center and it’s down the street and around the corner from our daughters house. We arrived around 10 pm after leaving our house at 6am (9 hours away) and helping our daughter get settled/putting furniture together we got to the hotel pretty exhausted and just wanted to go to sleep. It started with the whole parking lot being full and not being able to find parking. Its not a great use of space and I am not at fan of that. The young lady who checked me in was very friendly, but we arrived to an un-cleaned room with bedding crumpled in the middle of the room and food boxes by the coffee maker as we walked in. So obviously had to go back down (after being exhausted and carrying our crap we were not very thrilled with this). We were given a new room but there was hair on a couple different parts of the bed and after all of this I was really questioning the cleanliness of this hotel. I pretty much didn’t want to touch anything and was glad I brought alternate bedding and slept with as much clothes on so I could touch as little as possible. There was obviously a new person at the front desk in the morning and she was very unhelpful and kind of hard to tolerate. Not a good note to leave on. We were happy to see the hotel will be going through some renovations. I think we will stay somewhere else next time which is a bummer because it’s a great location.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Boshinsky, General Manager at Hilton Garden Inn Morgantown
Responded 8 Oct 2023
Thank you for sharing your thoughts and concerns with us. We have extra parking right beside our building behind buffalo wild wings for nights when occupancy is high if ever needed. We regret that we were not able to exceed your expectations, and hope you give us another chance the next time you are traveling through the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£97 - £124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn morgantown hotel morgantown
LOCATION
United StatesWest VirginiaMonongalia CountyMorgantown
NUMBER OF ROOMS
118
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON GARDEN INN MORGANTOWN - Updated 2024 Reviews (WV)

Frequently Asked Questions about Hilton Garden Inn Morgantown
Which popular attractions are close to Hilton Garden Inn Morgantown?
Nearby attractions include Mountaineer Field (0.5 miles), Mountaineer Excursions (0.3 miles), and Forks of Cheat Baptist Church (0.5 miles).
What are some of the property amenities at Hilton Garden Inn Morgantown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Morgantown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Morgantown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Morgantown?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Morgantown?
Conveniently located restaurants include Pies & Pints, Bartini Prime, and Varsity Club.
Are there opportunities to exercise at Hilton Garden Inn Morgantown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Morgantown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Morgantown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Morgantown?
Many travellers enjoy visiting Dents Run Covered Bridge (1.9 miles).
Is Hilton Garden Inn Morgantown accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.