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Residence Inn Morgantown Medical Center Area

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Traveller (52)
Room & Suite (40)
Dining (5)

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About

#12 of 16 hotels in Morgantown
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Board games / puzzles
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Bottled water
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Quiet
Languages Spoken
English
Hotel links
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Location

1046 Willowdale Rd, Morgantown, WV 26505-2803
Residence Inn Morgantown Medical Center Area
252Reviews2Q+A41Room tips

Reviews
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Number 1 Reviewer wrote a review Feb 2023
762 contributions489 helpful votes
This is one of the worst Marriott hotels I’ve ever stayed in. The room wasn’t very clean. The price was way more than I would’ve expected to pay. One of the most incompetent hotel staffs I’ve ever dealt with. Most of them don’t have a clue how to do anything. Upon leaving, we told the assistant manager how everything was and she basically shrugged and told me that she wasn’t going to do anything about it. She also told me if I don’t like how things are done here, that I should go to the Hilton down the street. Totally rude and unprofessional. I would not stay here again
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at Residence Inn Morgantown Medical Center Area
Responded 27 Feb 2023
Dear Number1Reviewer, Thank you for taking the time to share your review. Please accept our apologies for the behavior of our associates, and we appreciate you bringing this to our attention. We will share your comments appropriately so that such matters do not happen again. We also apologize for the cleanliness issues you encountered during your visit. We will discuss it with relevant teams as we strive to enhance our guest experience at all levels. Furthermore, we regret that the price did not meet your expectations. We are grateful for your patience, and we hope you will give us another chance to make a better impression.  Sincerely, Leah Carbone, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WelltraveledWV wrote a review Jan 2023
Charleston, West Virginia163 contributions47 helpful votes
Have not stayed here for a few years preferring newer Marriott properties in the area but was very disappointed this stay. Awakened almost 3 am with the heat up to 80’ and couldn’t turn it off. Bed needed replaced years ago, weak, immediately rolled to middle. Bathroom dark, poorly lit, older low toilet and no elongated bowls. Very slippery old bath tub/shower combo. Vanity in bath area made for people around 5’. Problems verified by maintenance but at front desk check out all I got was sorry, I’ll tell the manager. No adjustment on bill. Frequent Marriott guest with high status and very poor customer service. On positive side folks doing breakfast we’re hustling and location is good. I did note original builder/operator of the hotel had sold and it’s now operated by the McNiel Group. Clearly this location not in compliance with applicable Marriott brand standards.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Convenient to hospital
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Residence Inn Morgantown Medical Center Area
Responded 30 Jan 2023
Dear WelltraveledWV, Thank you for being a valued Marriott Bonvoy member and a loyal guest of our brand. We strive to provide an impeccable experience, from refreshing accommodations to helpful service. It is understandable how the issues in your guestroom impacted your experience, and we will share your concerns with the appropriate individuals as we plan for future enhancements. We are committed to service excellence, and we are grateful for your feedback that allows us to continually improve our guest experience. We are glad that our breakfast service and central location was ideal for you, and we would be honored to welcome you back whenever you return to the Morgantown area. Sincerely, Leah Carbone, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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VonSkippack_PA wrote a review Sept 2022
Skippack, PA21 contributions33 helpful votes
We’ve stayed here multiple times in the past and it’s a bit of a mixed bag. The staff are always kind friendly and helpful. The location for a football game is great- and that’s why they’ve got you- they don’t care about the enormous up charge on weekends like that or other special university weekends. We arrived early for check in which I knew we would not get into our room but assumed I could at least complete the check in process and get a text when room ready. No- they cannot do that. Apparently their system cannot “check you in without an assigned room number”. Never heard of that, especially at a Marriott. And it’s basically not true because I ended up staying in a different room than assigned. On a football weekend the hotel is sold out. Wouldn’t they want to stagger check in’s- even just the paper work part? Makes no sense. Then we check in. Actually that was fairly painless… until we got in the room and it was not even cleaned yet! Bed linens all messed up, tv on, coffee cups on table and bathroom counter. It was after 4pm. Hotel was dead when we arrived at 12. What have they been doing all day? Certainly not checking people in! So the manager was very nice and immediately gave us a different room. No paperwork involved… and we were assigned a handicap accessible room which I am not a fan of. I don’t like the low beads or bathroom and shower set up in those, but no choice, full hotel. This room was technically cleaned but not clean really. Dust, tic tac container under the bed, baby sock under the bed. No attention to detail. For nearly a $1000 weekend they should be ashamed! Not that this is important, but the food wasn’t that good either. The eggs were literally in a watery casserole serving dish-yuck! But that’s only a minor complaint. Hotel lobby area is nice. Pool no longer in service. I don’t use them but just so others know in case they thought it was still in use.
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Stay elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Residence Inn Morgantown Medical Center Area
Responded 21 Sept 2022
.Dear VonSkippack_PA, Thank you for choosing us and for your loyalty to our hotel. While you liked some aspects of your visit, we regret not meeting all of your expectations. We apologize for the undue delay you encountered at check-in. We understand your frustrations and will share your remarks with our front desk team to guarantee this is not repeated. We are also sorry for the issues you had with the assigned accommodations and the inconvenience this caused you. We will address all your concerns with the appropriate individuals to ensure a better guest experience going forward. We appreciate all your feedback and are grateful for your patience. We hope to welcome the opportunity to provide you with the hospitality you should have experienced during this stay. Sincerely, Leah Carbone, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary W wrote a review Sept 2022
Louisville, Kentucky4 contributions1 helpful vote
Scott, front desk man is amazing! Totally went out of his way to take great care of us!! Unfortunately, the rooms are not clean. Floors and carpet are disgusting. Clean sheets and towels! Checking out, very rude staff! Scott should find another job!!!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Residence Inn Morgantown Medical Center Area
Responded 14 Sept 2022
Dear E8561IEmaryw, Thank you for taking the time to post a review of your visit. We are very sorry you encountered some housekeeping issues during your stay. We regret the oversight in preparing your room and have addressed this with our team. We also want to extend our apologies for the level of service provided by our associates during your stay. Our goal is for each guest to receive exceptional hospitality from every staff member throughout our hotel. Therefore, we are genuinely sorry for not meeting these expectations. Your feedback has been shared appropriately so that our guests do not encounter such frustrations in the future. On a positive note, we appreciate your kind remarks about one of our team members. Thank you again for your patience and all your comments, and we hope you will reconsider and see us again, as we would like to provide you with the seamless experience you deserve. Sincerely, Leah Carbone, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traveler07Florida wrote a review Aug 2022
Florida84 contributions36 helpful votes
Why do we choose Marriott. Because we love their comfortable beds and hospitality. We stayed in room 321 at this hotel. Unfortunately we did not find the Marriott reputation. The bed was slanted towards the head which meant we had to turn around and put our pillows at the foot of the bed. My husband looked under the bed and found a broken frame. Ugg!!! While I always wash any dishes before using them, the coffee cup had lipstick and rings of coffee inside. Obviously not washed as it came off when I washed it. When we checked out we were not asked “how was your stay?” and when I told the young lady about the bed she seemed uninterested and said “I will report it”. No apology, no I am sorry, Very unusual for Marriotts customer service reputation. This is an old property which needs updating.
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Date of stay: August 2022
Value
Location
Service
Room Tip: I would not stay here again.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Residence Inn Morgantown Medical Center Area
Responded 8 Aug 2022
Dear Traveler07Florida, Thank you for choosing to stay with us and taking the time to leave your review. Your loyalty as a Marriott guest is important to us, and we are disappointed that we did not deliver the standards you expected from our hotel. Please accept our sincere apologies for the issues you encountered in your guestroom. We assure you this is not typical, and we will investigate your concerns further to ensure we deliver a comfortable, seamless stay. It was truly our pleasure to have you as our guest, and we hope to regain your complete confidence during a future visit. Sincerely, Leah Carbone, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julie M wrote a review Jul 2022
Watertown, Massachusetts55 contributions1 helpful vote
+1
Great, clean, roomy room, great value ... fairly spacious, suite style, adequately stocked (it could have used more glasses but, thinking on it, I never opened the dishwasher). The desk clerk, while providing good service, was a fry or two short of a happy meal; whatever. The back entrance had a broken key card reader; annoying, but nothing an empty bottle couldn't solve. At $100 the total price (off season, mind you) was comparatively very good. But don't be tempted by the Yuengling bottles in the nearby tiny gift shop fridge -- at $6 each, they were well priced for clubbing in Manhattan. Still, they were the cold cherry on top of a great night's stay.
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Residence Inn Morgantown Medical Center Area
Responded 11 Jul 2022
Dear joooolesm, Thank you for your feedback regarding your stay at Residence Inn Morgantown. We are pleased you found us to be an excellent value. We are also glad you enjoyed our spacious rooms, with plenty of space to get comfortable and relax. Additionally, we have also made a note of the concerns you raised and have shared them appropriately. Thank you again for being our guest at Residence Inn Morgantown, and we look forward to seeing you again soon. Sincerely, Leah Carbone, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Linda B wrote a review Jun 2022
1 contribution
Typical experience with this property: room was not cleaned properly after previous guest. Called the front desk to have fridge cleaned. Staff removed the food items but did not wipe out/clean the fridge. Fitness center's equipment was worn out and had a nasty sticky substance in the phone holder. The only benefit to this location is proximity to my office. Won't stay here in the future, and couldn't wait to leave.
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Date of stay: May 2022
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: If you are sensitive to noise choose the top floor away from the University.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Residence Inn Morgantown Medical Center Area
Responded 22 Jun 2022
Dear lindabF7971XE, Thank you for your review. We regret not meeting all of your expectations. Our guests’ comfort is always our top priority; therefore, we apologize for the oversights with your room and the inconvenience this caused. We are confident you will have the outstanding experience you deserve the next time you stay with us. Thank you again for being our guest, and we look forward to your next visit. Sincerely, Leah Carbone, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mikeh37683 wrote a review Jun 2022
4 contributions
I would recommend avoiding this property. It is well below Marriott standards and has a budget hotel vibe. CONS: 1. The room smelled like cigatette smoke. I even called to ask if we were accidently placed in a smoking room. They simply apologized for the smell. Gross. 2. Living Room TV did not work (no signal). 3. Bedroom TV cut out halfway through the movie we were watching. 4. Remotes required very specific pointing to work. 5. The shower had a loud whining/singing noise while running. 6. Toilet paper holder was tilted down, causing toilet paper to fall off. 7. Closet doors were off the tracks. 8. They will not allow you to charge to the card on file unless you have the card physically on you. On the last point, if you do decide to stay here, make sure you bring your desired credit card with you. I booked this room directly with Marriott (app) using the default payment card in my Bonvoy Gold Elite account. Despite this, they refused to charge the card on file at checkin. In past Marriott stays, I am able to simply instruct them to charge the card on file, or at most, I am able to simply confirm the last 4 if the card. Neither of these options were agreed to by the staff and I was forced to use a different card. All this despite the fact I had already checked in via the app, again confirming payment with that same card. PROS: Comfortable Bed I will certainly avoid this property next time traveling through Morgantown.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Residence Inn Morgantown Medical Center Area
Responded 22 Jun 2022
Dear mikeh37683, Thank you for taking the time to review your stay. We regret hearing of your overall disappointment during your visit and that we did not provide you with the excellent experience we strive to give each of our guests. Should your travel plans bring you back to Morgantown again in the future, we do hope you will reconsider us so we can have the opportunity to better your stay. Thank you again for your loyalty to Marriott, and we wish you all the best with your travels. Sincerely, Leah Carbone, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jennifer C wrote a review Jun 2022
1 contribution
I cannot praise this hotel and staff enough, what an amazing place. Staff was so friendly, rooms clean, and great location. We were in town for a Showcase tournament at the WVU fields, the hotel has a wonderful court yard with grills, they allowed us to use the courtyard for a small cookout style dinner for our team. Everyone was so friendly and helpful.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Residence Inn Morgantown Medical Center Area
Responded 20 Jun 2022
Dear A7770VSjenniferc, We are delighted you enjoyed your stay at Residence Inn Morgantown while you were at a tournament. It is nice to know that we exceeded your expectations with our excellent service, well-appointed accommodations, and convenient location. We hope you will come back with your team whenever your travels bring you to Morgantown. Sincerely, Leah Carbone, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amy B wrote a review Oct 2021
Washington Court House, Ohio1 contribution
Great location. Lobby and staff were nice. Room, not so much! There was an odor around the couch. It smells like BO or dog pee! Not sure which, but very unpleasant. The carpet is snagged and frayed. The disposal doesn’t work, so the sink smelled. The shower curtain rod has come out of the wall so many times that it was far out of the bathtub. On the good side, the bed was very comfortable and the kitchen and fridge were good. Overall the room needs to be refreshed!
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Residence Inn Morgantown Medical Center Area
Responded 26 Oct 2021
Dear J7010CSamyb, Thank you for mentioning how much you enjoyed our location and friendly hospitality. However, we hope you will accept our apologies for the issues you encountered in your guestroom. We value your feedback as we are always striving to improve our guest experience. We appreciate you choosing us for your visit to the area and hope to accommodate you again so we may provide you with the perfect stay you deserve. Thank you again. Sincerely, Leah Carbone, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£89 - £119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn morgantown hotel morgantown, morgantown residence inn
LOCATION
United StatesWest VirginiaMonongalia CountyMorgantown
NUMBER OF ROOMS
104
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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RESIDENCE INN MORGANTOWN MEDICAL CENTER AREA - Updated 2024 Prices (WV)

Frequently Asked Questions about Residence Inn Morgantown Medical Center Area
Which popular attractions are close to Residence Inn Morgantown Medical Center Area?
Nearby attractions include Mountaineer Field (0.3 miles) and Mountaineer Excursions (0.7 miles).
What are some of the property amenities at Residence Inn Morgantown Medical Center Area?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn Morgantown Medical Center Area?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Morgantown Medical Center Area?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at Residence Inn Morgantown Medical Center Area?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn Morgantown Medical Center Area?
Conveniently located restaurants include Pies & Pints, Pizza Al's, and Bartini Prime.
Are there opportunities to exercise at Residence Inn Morgantown Medical Center Area?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn Morgantown Medical Center Area?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Morgantown Medical Center Area?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Morgantown Medical Center Area offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Residence Inn Morgantown Medical Center Area?
Many travellers enjoy visiting Dents Run Covered Bridge (1.7 miles).