Although the hotel itself is a fine property, customer service is certainly not a top priority. I called to make reservations for a block of 20 rooms for my wedding. I worked with the assistant GM, Pat, on at least 2 occasions in February 2007 to do so. I called in June 2007 to ensure there were enough rooms for... more

okay place to stay for shepherdstown - we were biking from the c&o canal, so it wasn't that convenient from the trail - and at night it wasn't near town, which limited places to eat and sightsee (yeah we had our bikes, but after 50 miles, we would've preferred walking) - it served its purpose, but just okay as an... more