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Wingate by Wyndham - Charleston


Wingate by Wyndham - Charleston
Hotel class 3 of 5
402 Second Avenue, South Charleston, WV 25303
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Traveller Reviews

58% Recommend
3.5 of 5 stars 13 reviews
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2 of 5 stars
Chicago
17 May 2009 | Trip type: Solo travel

I was traveling through Charleston on a motorcycle trip. I initially chose this hotel based on the listing of restaurants in the Travelocity features section. The list implies that these restaurants are close. Because I thought these restaurants were close, I figured the area couldn't be that bad. Boy was I WRONG! And they were wrong for representing the hotel... more

Management response from
RamadaCharleston, Manager

We try our best to accommodate all of our guests needs and are truly disappointed that we did not meet your satisfaction. We apologize for any inconvenience and assure you that we truly do care about your stay and that of all our guests. Travelocity does not have a section to specify the closeness of the restaurants on their lists,...

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5 of 5 stars
Oak Hill, WV
8 Apr 2009 | Trip type: Business

The Wingate employees are friendly, helpful and always trying to make your stay more enjoyable. The rooms have always been clean, with a hot meal available every morning. Just off the interstate, easy access to resume your trip or work in town. more

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5 of 5 stars
Friendly, West Virginia
8 Apr 2009 | Trip type: Business

My husband and I stay at this hotel at least once a week. We have never had a problem with them honoring our reservation, as a matter of fact if we don't make a reservation and they are out of rooms they will try their hardest to set us up with a room at their affiliate hotel across the parking... more

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5 of 5 stars
ohio
8 Apr 2009 | Trip type: Business

the front desk staff were real professional and very welcoming. it has a nice work out area with a nice hot tub!! one of my favorite parts is the pillowtop matresses!!!! wow!! sooo comfortable. and the free wi-fi makes it easy internet access for my laptop. i've never stayed at a hotel with nice flat screen tvs either:) i just... more

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3 of 5 stars
North Carolina
6 Feb 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

I usually look for a Wingate Hotel when on business, the other ones I stayed in were nice, clean, good variety at breakfast, this one was same as others but had a little more ammenities like fountain drink machine, cappucino/coffee machine, and soup open all day and all nite for free, that was a plus not having to run to... more

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1 of 5 stars
Lawrence, Kansas
15 Dec 2008 | Trip type: Business
0/1 found this review helpful

This hotel does not honor reservations. I made a reservation at this hotel a few days before my stay. When I arrived at the hotel and stopped to check in at the front desk, the clerk (a nice young woman who appeared completely overwhelmed by phone calls and other tasks) advised that there was no room available for me. I... more

A bad time
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2 of 5 stars
Springboro, OH
10 Aug 2008 | Trip type: Couples
0/1 found this review helpful

We usually stay at this Wingate each year on our way to a family reunion. This one sold us on Wingates in the past, but I question whether we will stay at another. The hotel is attractive, and the common areas were somewhat clean. However, upon arrival to our room after a long late drive, we found a used tissue... more

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2 of 5 stars
Ohio
28 Apr 2008 | Trip type: Couples
0/1 found this review helpful

The hotel itself was clean and comfortable. However, the desk clerk was rude and unfriendly. We arrived two minutes before check in after a 7 hour drive and the desk clerk told us 'We don't have any room ready. Come back at 4 PM.' She didn't apologize or suggest that we go eat or anything. Just plain rude. When we... more

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5 of 5 stars
Wheeling, West Virginia
22 Nov 2007 | Trip type: Business, Solo travel

I arrived on a Friday evening facing the task of editing videos for an all day presentation Saturday. I was extremely pleased to have a comfortable chair and an excellent internet connection and amenities that I am unaccustomed to available to me. The front desk staff was professional, extremely efficient, and friendly. In the lobby Friday evening courtesy fruit salad,... more

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4 of 5 stars
ohio
13 Aug 2007 | Trip type: Family

I was very pleased with this hotel. Very neat and clean. Friendly and helpful staff. The breakfast was complimentary and extensive. It would have helped to have more seating though. The rooms were very clean and comfortable. Someone else mentioned being able to use the pool and the Ramada next door--they were right. It was gross and certainly not up... more

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Wingate by Wyndham - Charleston Address

402 Second Avenue, South Charleston, WV 25303
South Charleston hotels Wingate by Wyndham - Charleston
3.5/5.0
13